Bruno Henriques Email & Phone Number

San Francisco, California, Us

Iterable is the top-rated AI-powered customer engagement platform that helps organizations like Redfin, Priceline, Calm, and Box to activate customers with joyful interactions at scale. With Iterable, organizations drive high growth with individualized, harmonized and dynamic communications that engage customers throughout the entire lifecycle at the right time. Iterable’s data engine, ease of use, and flexible and open architecture makes it the best platform to close the data activation gap by bringing together customer data, ability to design the experiences, deliver them and optimize them. All in one platform.Main Projects & Key Accomplishments:✔ Standardizing and scaling Iterable’s FinOps program by building a platform to streamline cost management and improve cloud margin reporting.✔ Enhancing the FinOps practice for cost optimization at Iterable, an AI-powered customer engagement platform with $200M in ARR.✔ Developing cost usage tooling to provide granular insights , optimizing resource allocation across teams.✔ Defining, developing, and executing value-driven financial metrics to measure and improve performance.✔ Collaborating with cross-functional teams across multiple sites to optimize COGS, laying the foundation for long-term financial efficiency.✔ Driving enterprise-wide cost reporting, delivering actionable insights to product teams and the C-Suite.✔ Forecasting cloud usage and ensuring alignment with vendor commitments, contributing to long-term financial planning and strategic growth.

San Francisco, Ca, Us

✔ Knowledge Sharing: Sharing my experiences and insights within the community. Discuss challenges I´ve faced in implementing FinOps practices and how I've overcome them.✔ Participating in Working Groups: Engaging in FinOps Foundation working groups to collaborate with other practitioners and experts in specific areas of interest. Working on developing and refining FinOps best practices and frameworks in these groups.✔ Speaking at Conferences and Events: Presenting case studies or success stories at conferences, webinars, or other events organized by the FinOps Foundation. This helps inspiring others!✔ Mentorship: Offering mentorship to those who are new to FinOps or are seeking guidance. This includes providing insights, answering questions, and sharing resources.✔ Contribute to Documentation: Contributing to the development and improvement of FinOps documentation, guides, and resources. ✔ Engage in Local Meetups: Participating in or organize local FinOps meetups to connect with practitioners in your area. This fosters a sense of community and provides an opportunity for face-to-face networking.✔ Stay Informed: Staying up-to-date with the latest developments in cloud financial management and FinOps practices. Sharing relevant news, articles, and research findings.✔ Collaborating with Tooling and Technology Providers: Providing feedback, sharing use cases, and contributing to the improvement of FinOps tools.✔ Promote FinOps Practices Internally: Advocating for FinOps practices within my organization. Helping bridge the gap between finance, engineering, and operations teams by promoting a culture of financial responsibility in cloud usage.✔ Engage on Social Media: Actively participating in discussions on social media platforms, forums, and other online communities.

Porto, Pt

✔ As the FinOps Leader within the CCOE team, I'm responsible for managing and controlling the consumption of the public cloud contracts, as well as implementing cloud reduction and control measures within several platforms within the Bank.• Providing financial reporting and analysis to support decision-making• Maintaining accurate and up-to-date financial reports and dashboards• Enabling the organization to get the maximum business value usage of the public cloud by bringing teams together to collaborate and drive spending/investment decisions• Supporting budgeting and forecasting activities to the Board• Identifying and implementing process improvements to increase efficiency and accuracy• Be an ambassador to FinOps adoption across the entire organization • Perform Cost Optimization and Cost Reduction exercises through reporting , public cloud data analysis, and by communicating frequently with all the teams in the Bank

Porto, Pt

Millennium BCP is one of the biggest banks in Portugal and has branches in Mozambique and Poland. The company has over 7.000 employees around Europe and is the owner of Activo Bank. ✔ As a Site Reliability Engineer (SRE) within a Cloud Center of Excellence (CCoE), I'm responsible for ensuring the continuity and availability to the production environment of the digital solutions of MBCP, and working directly with Azure, Kubernetes, Infra as Code (Terraform and ARM Templates), DevOps, and API Management.

Lisboa, Pt

Claranet is a leader in Gartner Magic Quadrant providing networking, hosting and managed application services in Europe and Brazil / 600 employees in Portugal.Solutions Specialist focused on Azure in a team of 20 members, for the Cloud Platform demonstrates how Claranet Solutions, spanning both on-premises and public cloud, adds value to our customers. Main Projects & Key Accomplishments: ✔ Claranet Portugal is the Biggest Microsoft Partner for Azure in Portugal and I Work closely with their Account/Sales Team to identify and lead new business opportunities to Corporate clients (manage pre-sales cycles, developing pre-sales pipeline). ✔ As a secondary area within Claranet, I'm the contract manager from Claranet responsible for managing the largest licensing contracts (Microsoft, IBM, Adobe, VMware, etc.) for the top company in Portugal in the Oil industry.

Redmond, Washington, Us

One of the biggest technology companies in the world, develops, licenses, supports and sells computer software, consumer electronics, personal computers and services / 450 employees in Portugal.Datacenter Consultant in an international team of 25 members, responsible for assisting Microsoft customers designing, deploying and managing their Azure environments. Reporting directly to a Technical Delivery Manager located in Switzerland.Main Projects & Key Accomplishments: ✔ A Digital Transformation Project in S.L. Benfica which included the planning and execution of a new cloud infrastructure to support their new website and mobile app. ✔ A project in a EDP: Disaster Recovery of their SharePoint Production Environment into the Azure Cloud. ✔ Project for the Ministry of National Defense: design, integrity, Security and performance of their new IT infrastructure. ✔ Project for SPMS (Serviços Partilhados do Ministério da Saúde): design the new SCCM infrastructure combining the management of all the PCs and Servers of the country present in all the Hospitals and Care Centers (around 80.000 machines). ✔ Speaker for the 2016 Microsoft Datacenter Airlift event: ASR! Azure Sexy Recovery.

GFI is a multinational IT services company with more than 14,000 professionals in 16 countries, with activity in the Public Administration, Telecommunications & Media, Banking & Insurance, Health, Industry, Utilities and Transport sectors / 1450 employees in Portugal.Acting as a Premier Field Engineer (PFE) for Microsoft consulting services in their Premier Team. Responsible by the management, operation and monitoring of the Autoridade Tributária (AT) infrastructure for their Active Directory, SCOM and SCCM platforms.Main Projects & Key Accomplishments:✔ Responsible for the migration project of 14.000 machines from Windows XP to Windows 7, in a 9-month timeframe which leverage the responsiveness of the AT public balconies.✔ Management and implementation of the Bitlocker Encryption technology in Autoridade Tributária which contributed to the hardening of their critical information in a sensitive environment.✔ Monitoring the performance, metrics and dashboards in 500 servers to be fully aware of the alarmistic present in the AT environment.

Blue Bell, Pennsylvania, Us

Unisys Corporation is an American global information technology company that provides a portfolio of IT services, software, and technology services / 140 employees in Portugal.IT consultant in a team of 20 members, responsible for the elaboration of proposals, presales activities, presentations, and delivering IT consultancy projects in a large portfolio of different clients across industries.Main Projects & Key Accomplishments:✔ Banif Bank Windows 7 automated Desktop Deployment project with application compatibility and distributed rollout, managing a team of 3 IT Consultants.✔ Redes Energéticas Nacionais (REN) User Experience Project in which were analyzed and recommended the best services for their typified environment.✔ Sociedade Interbancária de Serviços (SIBS) long term consulting services (more than 5 years) in areas such as Patch Management, Operating System Deployment, Encryption Security, Backup and Recovery, insuring the success of critical Auditing by Mastercard and Visa companies.✔ Caixa Geral de Depósitos (CGD) project acting as a Microsoft Consultant for Microsoft Premier Team for 1 year, with responsibilities of implementing several consulting projects in the Active Directory Area.

Redmond, Washington, Us

One of the biggest technology companies in the world, develops, licenses, supports and sells computer software, consumer electronics, personal computers and services / 250 employees in Portugal.Pre-sales in the Business Unit (STU), involving presentations, workshops and proof of concept´s for the Enterprise customers to promote management, monitoring, protection and virtualizationsolutions.Main Projects & Key Accomplishments:✔ Speaker for Techdays 2008 in the Exchange Server 2007 with the Data Protection Manager presentation.

Cary, Nc, Us

SAS Institute is a software vendor that develops advanced analytics, multivariate analyses, business intelligence, data management, and predictive analytics / 80 employees in Portugal.Presales and consultant trainee for the most recent SAS technologies products.Main Projects & Key Accomplishments:✔ Project for Millennium Bank: responsible for implementing the newly SAS Dashboards for the Boards of Directors.✔ TV Cabo churn project in which was analyzed the different reasons why the TV Cabo´s clients decommissioned their cable services.