Answering and making inbound/outbound calls and resolving customer’s issues, profiling the costumers, making offers to avoid the cease of products, re contract, up sell new products, billing query and basic tech support.Maintain an up to date level of product & procedural knowledge.Demonstrate flexibility in order for personal and departmental achievement within a competitive market environment.Deliver an exceptional customer experience and resolve queries first time.Administration.

Represent a tech giant YouTube on social media and forum, uphold client’s brand voice in the Portuguese market, develop a meaningful, genuine rapport with our online community, customer education on YouTube, Gmail, AdSense, G-suite products and supported devices, troubleshooting and help to resolve technical issues, collaboratively share feedback and data insights, ensuring excellent customer satisfaction and driving issues’ resolution, supporting partner queries pertaining to video uploads, G+ verification, channel transfer, hijacking issues, custom URL, copyright and policy application in a friendly and accurate manner. Ongoing participation in meetings and trainings to constantly improve performance and develop skills.

Duties- Purchasing, Ordering, Stock Control, Health & Safety, HACCP, Menu Development & Innovation.

• Technical Assistance for engineers, architects, builders and buyers for the presentation of ceramic and porcelain tiles. • Technical bid values​​. • Budget and order confirmation, typing order online via the manufacturers, customer registration and cadastral record system. • Control of product samples. • Coordination of the show room. • Analysis of information on the performance of competitors in your field. • Organization of the products are displayed in an organized and clean at point of sale in your area form. • Prospecting for new business and reports.

Responsável pela cotação de seguros automóvel via sistemas de varias cias seguradoras, contato direto com segurados e funcionários das companhias seguradoras com o objetivo de adequar o produto juta mente com o processo de emissão da apólice com a necessidade do cliente e responsável por todos os trabalhos externos da corretora, bancos, seguradoras, cartórios.