Bruno Simoes Email & Phone Number

London, Gb

London, United Kingdom

London, United Kingdom

Responsible for Security and Safety of over 1000 employees within a £150M turnover business with 95,000+ square ft across six floors of a vibrant and exciting retail store at the heart of Oxford Street.Development and implementation of Loss Prevention strategies ensuring the store achieves and exceeds company loss targets across both Topshop & Topman Brands.Excellent Management of risk controls and extremely skilled in Physical Security and response to large scale public order and protest related threats.Responsible for Budgeting and maintenance of external contracts such as Guarding, Tagging, Access Control, Radio and CCTV contracts.

London, United Kingdom

Employed by Axis Security ltd, on Contract to the Arcadia Group Flagship Store, Topshop / Topman and Miss Selfridge in Oxford Circus to provide expertise to ensure a smooth, Professional and reliable Security operation. Responsible for the daily management of a team of 45 security officers consisting of Reception, CCTV and Floor teams ensuring the safety of over a 1200 client based members of staff. Responsible for a guarding account circa £1million with approximately 8,235hrs monthly contracted hours.Delivered and exceeded client’s guarding KPI expectations through careful target management of guarding contract and resource. Recruited staff, ensuring correct staffing levels were maintained in line with contractual obligations.Prepared and provided company monthly reports.Delivered employee appraisals and team personal development plans. Maintained staff motivation and discipline.Planned and risk assessed all client events, launches and public order activity, ensuring extra cover was in place when required.Acted as Liaison between the store and the law enforcement entities, represented Topshop / Topman and Miss Selfridge at the crime partnership reduction meetings, involving sharing of sensitive data with stores and members of the metropolitan police Oxford Street task Force.Supported loss prevention as required, especially in customer facing situations.Represented the client in Court, presenting evidence whenever required and securing hundreds of convictions in court.Delivered excellent customer service to both internal and external customers.Provided advice on all security related issues, health and safety and general working practices. Ensured all security procedures were carried out to full requirements.

London, United Kingdom

CCTV is vital in the protection of staff, visitors, products and buildings. This is a fast paced and ever-changing environment, so the ability to remain calm and professional is imperative to oversee operations in the control room and be responsible for a dedicated control room team.Monitored all control room operations and ensured that all work was undertaken in compliance with the operating procedures, DPA legislation and the SIA CCTV codes of practice.Ensured all mandatory operating checks were carried out in accordance with the CCTV Standard Operating procedure.Maintained the provision of information required by the department to assist the monitoring of the CCTV system and other security systems in accordance with the procedures set up by the company. Ensured continuity and admissibility of evidential material.Managed a state of the art CCTV control room consisting of over 300 analogue, static and IP cameras. Managed a CCTV team consisting of seven Operators.Ensured staff and customer safety, whilst preventing damage to property and business by reducing both Internal and External theft risk factors.Drove team's workload and responsibilities, delivering expert training when needed to exceed customers target expectations.

London, United Kingdom