Quality And Process Manger
Current
Feb 2022 - Present
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Bruno Sousa Email & Phone Number
Quality and Process Manger | IT
at
PrimeIT
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Quality and Process Manger | IT
Location
Lisbon, Lisbon, Portugal
Company size
Who is Bruno Sousa? Overview
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Quick answer
Bruno Sousa is listed as Quality and Process Manger | IT at PrimeIT, a company with 444 employees, based in Lisbon, Lisbon, Portugal. AeroLeads shows a matched LinkedIn profile for Bruno Sousa.
Bruno Sousa previously worked as Quality and Process Manger at Primeit and IT Project Manager at Primeit. Bruno Sousa holds Sap Basis Academy from Trainning Education.
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Email format at PrimeIT
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PrimeIT
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Profile bio
About Bruno Sousa
PrimeIT is an international company with more than 17 years of experience delivering the best solutions in a wide range of services: Team Extension, Managed Services, Custom Software and Nearshore.We operate in 3 main sectors - IT, Telecom & Engineering - and have a team of more than 2350 Primers involved in the development of projects all across the globe.With 19 offices and presence in more than 50 cities worldwide, our distinctive attitude is based on the highest quality standards allowing us to achieve continuous growth and success.Join the PrimeIT team by sending your CV to rh@primeit.pt.LISBOA | PORTO | MADRID | BARCELONA | PARIS | LYON | NANTES | LILLE | AIX-EN-PROVENCE | BORDEAUX | GRENOBLE | TOURS | MILANO | GENÈVE | KATOWICE | WARSZAWA | WROCŁAW | LONDON | SÃO PAULOwww.primeit.pt/enwww.primenearshore.com
Current workplace
Bruno Sousa's current company
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Primeit
9 roles
Bruno Sousa work experience
A career timeline built from the work history available for this profile.
It Project Manager
- Project management using agile methods (Scrum and Kanban), participating in Scrum ceremonies of the projects.- Structuring of project monitoring methods. Financial control of projects and PMO.- Development of commercial proposals and requirements gathering with potential customers.- Validation of the functional analysis of commercial proposals. Client.
Jan 2020 - Mar 2022
Product Owner
- Responsible for Product Backlog Management, Definition and Prioritization;- Management of Customer Expectations and Guarantee of the Project Scope;- Responsible for Sprint Planning and Support for the Engineering Team, Contributing to Design, Functionality, Workflow and Product Documentation;- Writing User Stories Using BDD (Behavior Driven.
Apr 2020 - Dec 2020
Business Analyst
- Acting as Business Analyst in a growth / expansion project in the medical field.- Elaboration of functional documents to develop improvements and solutions for the expansion of clinics in the national territory.- Updates and new process flows needed by the internal customer.- Monitoring of processes already in operation for continuous improvement.
Jan 2020 - Mar 2020
Business Quality Process Specialist
- Responsible for the relationship between the quality area and the IT area, in relation to the development and maintenance of tools / applications in the quality area and also for the development of new projects.- Process mapping for continuous improvement, realization of projects with Six Sigma tools and Agile methodology (Srum)- Relationship with the IT.
Apr 2014 - Mar 2019
Monitoring Quality Coodinator
- Responsible for quality / monitoring of customer service.- Administration of the integrated Quality development and assessment system).- Monitoring of standards / legislation (Procon / Anatel / Decree) for customer service.- Monitoring team management.
Nov 2011 - Mar 2014
Quality Supervisor
- Operacional behavior analysis (Support to customer service, sales, backoffice, online/offline);- Indicators analysis and action plans creation for better results on quality department;- Quality team management.
Apr 2010 - Oct 2011
Trainning Analyst
- Systems user training;- Creation of new procedures and process.
Jan 2009 - Mar 2010
Supervisor
- Team management, indicators analysis and results enhancement.- Coaching work focused on team estimation.
Jul 2007 - Dec 2008
Team & coworkers
Colleagues at PrimeIT
Other employees you can reach at primeit.pt. View company contacts for 444 employees →
LF
Luiz Farias
Colleague at Primeit
Montijo, Setúbal, Portugal, Portugal
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MS
Marcelo Serafim
Colleague at Primeit
Barreiro, Setúbal, Portugal, Portugal
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DF
Diogo Fernandes
Colleague at Primeit
Sintra, Lisbon, Portugal, Portugal
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JG
José Germano
Colleague at Primeit
São Paulo, São Paulo, Brazil, Brazil
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JC
Juan Carlos Marcano Trias
Colleague at Primeit
Aveiro, Aveiro, Portugal, Portugal
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CM
Camila Margues Nogueira
Colleague at Primeit
São Paulo, Brazil, Brazil
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FM
Felicio Mendes
Colleague at Primeit
Almada, Setúbal, Portugal, Portugal
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WS
Wagner Silveira
Colleague at Primeit
Araçatuba, São Paulo, Brazil, Brazil
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DN
Dionny Nunes Santana
Colleague at Primeit
Alicante, Valencian Community, Spain, Spain
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TÁ
Tomás Águas
Colleague at Primeit
Lisbon, Portugal, Portugal
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Luiz Farias
Colleague at Primeit
Montijo, Setúbal, Portugal, Portugal
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MS
Marcelo Serafim
Colleague at Primeit
Barreiro, Setúbal, Portugal, Portugal
View →
DF
Diogo Fernandes
Colleague at Primeit
Sintra, Lisbon, Portugal, Portugal
View →
JG
José Germano
Colleague at Primeit
São Paulo, São Paulo, Brazil, Brazil
View →
JC
Juan Carlos Marcano Trias
Colleague at Primeit
Aveiro, Aveiro, Portugal, Portugal
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CM
Camila Margues Nogueira
Colleague at Primeit
São Paulo, Brazil, Brazil
View →
FM
Felicio Mendes
Colleague at Primeit
Almada, Setúbal, Portugal, Portugal
View →
WS
Wagner Silveira
Colleague at Primeit
Araçatuba, São Paulo, Brazil, Brazil
View →
DN
Dionny Nunes Santana
Colleague at Primeit
Alicante, Valencian Community, Spain, Spain
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TÁ
Tomás Águas
Colleague at Primeit
Lisbon, Portugal, Portugal
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4 education records
Bruno Sousa education
Sap Basis Academy
Trainning Education
It And Computer Network, Information Technology
Green Belt Certification, Project Management, 10
Seta - Desevolvimento Gerencial (Uce)
Internal Quality Auditor - Iso 9001:2000, Quality Control Technology/Technician
Uce - Universidade Corporativa Embratel
FAQ
Frequently asked questions about Bruno Sousa
Quick answers generated from the profile data available on this page.
What company does Bruno Sousa work for?
Bruno Sousa works for PrimeIT.
What is Bruno Sousa's role at PrimeIT?
Bruno Sousa is listed as Quality and Process Manger | IT at PrimeIT.
Where is Bruno Sousa based?
Bruno Sousa is based in Lisbon, Lisbon, Portugal while working with PrimeIT.
What companies has Bruno Sousa worked for?
Bruno Sousa has worked for Primeit, Embratel, and Brasil Center Comunicações.
Who are Bruno Sousa's colleagues at PrimeIT?
Bruno Sousa's colleagues at PrimeIT include Luiz Farias, Marcelo Serafim, Diogo Fernandes, José Germano, and Juan Carlos Marcano Trias.
How can I contact Bruno Sousa?
You can use AeroLeads to view verified contact signals for Bruno Sousa at PrimeIT, including work email, phone, and LinkedIn data when available.
What schools did Bruno Sousa attend?
Bruno Sousa holds Sap Basis Academy from Trainning Education.
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