Departamento de Ciências EmpresariaisDepartamento de Sistemas de Informação e Inovação Tecnológica

∎ Mission: define and deliver our technology infrastructure product strategy for Enterprise Tools services ∎ Main responsibilities:⇾ Accountability for the delivery of the right combination of products, at the right time, at the best cost and helping colleagues using the services make the right choices for enterprise tools services, including:⇾ Product portfolio/catalogue governance, improvement plan definition and cost modelling⇾ Provider of functional requirements into the engineering cycle⇾ Orchestration of new Product introduction across operations and colleagues (business launch)⇾ Customer journey (browse, buy, service/optimize)⇾ Drive adoption in line with strategy (Product evangelist, communicators, and trainers)⇾ Security tooling e.g., Crowdstrike, Tanium⇾ Network tooling e.g., Solar winds⇾ Define and continuously improve ways of working, liaising closely with colleagues across technology and the wider business.

∎ Missão: análisar e controlar todos os processos e desenvolvimentos relativos aos produtos de crédito e acquiring do Universo SONAE∎ Principais responsabilidades:⇾ acompanhar e gerir os desenvolvimentos do produto⇾ definir requisitos e prioridades para os desenvolvimentos⇾ identificar oportunidades para a melhoria dos processos de negócio e agir numa lógica de otimização⇾ realizar análises de negócio ⇾ analisar os dados do negócio e realizar dashboard em Power BI ⇾ sistematizar e controlar fluxos financeiros e contabilísticos

∎ Missão: análisar e controlar todos os processos e desenvolvimentos relativos ao produto de Acquiring da SONAE, o Universo Flex by Universo Negócios (www.universonegocios.pt)∎ Principais responsabilidades:⇾ acompanhar e gerir os desenvolvimentos do produto⇾ efetuar testes funcionais a sistemas⇾ identificar oportunidades para a melhoria dos processos de negócio e agir numa lógica de otimização⇾ realizar análises de negócio ⇾ analisar os dados do negócio e realizar dashboard em Power BI ⇾ sistematizar e controlar fluxos financeiros e contabilísticos

∎ Mission: asset analysis of a group of companies own by Sonae∎ Main responsibilities: ⇾ Asset sales management ⇾ Investment analysis vs disinvestment ⇾ Asset integration in SAP ⇾ Internal data base analysis

∎ Mission: controle and reporting of a new project in the area of Free School Manuals 19∎ Main responsibilities: ⇾ Control of data base inserted information⇾ Daily reporting of mistakes and erros identified within the process ⇾ Workflow management of the project ⇾ Billing and payment validation⇾ Creation of integration files and accounting apportionment ∎ Main function successes:⇾ Beginning of the billing process before expected ⇾ Lower average receipt deadline ⇾ Improvement of the NPS process

∎ Mission: creation of a workflow for litigation management in B2B billing∎ Main responsibilities: ⇾ Billing B2B process mapping within the Sonae Universe ⇾ Categorization and identification of errors in all the process⇾ Process design (TO BE) for the B2B billing process with improvements introduction∎ Main function successes:⇾ Workflow delivery to create a platform that supports the process