Bruno Deniz Email & Phone Number

Jacareí, Sp, Br

Sydney, New South Wales, Australia

- Leading a team of professionals to ensure the cleanliness and safety of Central Station, the largest and busiest railway station in Australia, serving millions of passengers annually.- Collaborated on developing cleanliness guidelines for the Sydney Metro upgrade, Australia’s largest public transport initiative, involving stakeholder communication, protocol review, cleaning needs identification, compliance, staff training, and resource management.- Created new procedures to enhance overall quality through systematic and regular inspections.- Assigning cleaning tasks to team members based on the station's size and needs, ensuring that duties are performed according to established standards and protocols. - Generating reports using the company's application.- Managing communication with senior management at Casual Hands and the supervisor at Sydney Trains.Additional leadership assignments: - Led teams at events and throughout the pandemic across various clients and project sizes, including Noël Sydney and Elevate Sydney, as well as in commercial buildings and government agencies

São José Dos Campos, São Paulo, Brazil

- Provided sales expertise throughout the merger of Claro and NET Telecom by implementing a structured sales strategy and subsequently managing the portfolio of authorised Claro agents.- Achieved revenue and sales objectives for the portfolio by developing, maintaining, and enhancing business relationships with clients and potential clients.- Generated and analysed reports related to sales performance, portfolio growth, and strategic objectives.- Collaborated with cross-functional teams, including engineering, business development, and infrastructure, to understand upcoming network expansion plans, facilitating the development of results-driven sales strategies.

São José Dos Campos, São Paulo, Brazil

- Promoted and sold financial solutions to clients, negotiated terms, and delivered excellent post-sales support. - Exceeded second-quarter 2014 sales Key Performance Indicators (KPIs) by 25% by leveraging existing relationships in the region and establishing new connections with potential clients.- Led the regularisation of over 50 contracts by analysing documentation and contract terms, liaising with clients to obtain missing documentation, and ensuring compliance.

Bento Gonçalves, Rio Grande Do Sul, Brazil

- Contributed to the launch of 'Casa Brasileira,' a new brand for the company, utilising a franchise model. - Successfully executed the franchise sales strategy for three regions within a span of less than three months, securing 70% of the initial investment needed and resulting in the expansion of operations to three new states.- Collaborated in the research stage, idea validation, and business plan development, ultimately leading to the successful launch of the brand.- Developed a comprehensive sales strategy and identified target markets and demographics for franchise expansion.- Participated in industry events to enhance networking opportunities, showcased the franchise brand, and engaged potential investors.

São José Dos Campos, São Paulo, Brazil

- Led the day-to-day operations of two branches, including managerial, operational, and customer service responsibilities, serving a main public of government employees and senior government leaders.- Managed the branch budget and financial performance while overseeing a team of 5 branch staff members.- Oversaw daily operations, including transaction processing, account management, and other banking services.- Prepared and submitted reports on branch activities, financial performance, and customer feedback.Career advancement and expertise: - Started as a trainee and advanced through several internal promotions, ultimately becoming a branch manager. - Gained a solid understanding of the bank's internal operations, ranging from daily transaction processing to complex financial procedures.

Master'S Degree, Master Of Business Administration And Master Of Global Project Management

Graduate Diploma Of Project Management, Business

Certificate Ii, Customer Engagement

Bachelor Of Business Administration - Bba, Business Administration

Certificate Iii, Business Administration And Management, General