Bruno Digennaro Email & Phone Number

Summerville, SC, US

Ridgeville, South Carolina, United States

Ridgeville, South Carolina, United States

Ridgeville, South Carolina, United States

• Developed Data Analytic tools to identify potential areas of interest pertaining to Quality and Safety from Customer Complaints
• Created tool to assist in identifying underperforming retailers to improve Field Service Action completion rates
• Assists in developing current and future vehicle crash test strategies. Culminating in IIHS Top Safety Pick for entire MY21 vehicle lineup.
• Responsible for Volvo safety activities and technology demonstrations acting as central contact for vehicle safety concerns
• Monitors safety regulatory requirements and communicates throughout the organization ensuring that they are realized and adhered
• Ensures Volvo & Polestar Performance AB compliance with TREAD Early Warning requirements & quarterly submissions

Rockleigh, NJ

• Monitored, reported and interpreted safety regulatory activities
• Organized & led several recalls and campaigns that involved leading teams from various departments to gather appropriate data to the final submission
• Volvo representative for crash test and bumper test programs
• Developed and maintained a close working relationship with government and third party safety agencies

Rockleigh, NJ

• Responsible for quality issues pertaining to the body, interior, and climate systems; discussed pertinent quality issues with suppliers; provided technical support to internal customers
• Identified and prioritized quality issues in North America; acted as a liaison between the field and factory; presented the latest information at quarterly technical conferences
• Reviewed public surveys to determine customer satisfaction issues; focused on improving vehicle quality and increasing customer satisfaction
• Released service bulletins and technical repair information used by technicians; gathered statistical data regarding quality issues including warranty, replacement rates and parts sales, reported this information to.
• Member of ISO 9001-2000; performed internal audits of various departments

Rockleigh, NJ

• Gathered and responded to technical reports created from Volvo field technicians
• Coordinated time study analysis and/or root cause analysis for vehicle quality issues
• Assisted in the development of a new technical reporting system
• Analysed returned warranty material to identify trends
• Developed testing methods for the identified material

Lagrangeville, NY

• Prepared quotes, submittal drawings, and shop instructions for custom equipment
• Modified products to simplify assembly, cost and manufacture; created Bill of Materials for existing products utilizing manufacturing software
• Provided technical assistance to customer service; maintained communication between the production and purchasing departments
• Member of ISO 9000 Committee; established statistical techniques and quality control procedures