Bruno Formiga Email & Phone Number

Barcelona, CT, ES

Barcelona, Catalonia, Spain

Barcelona, Catalonia, Spain

Barcelona, Catalonia, Spain

Barcelona, Catalonia, Spain

Effectively classifying verbatim responses from open end questions into the relevant category associated to that question within a survey. This is done through various forms of data collection following department standards and guidelines. Work with Team Leader to analyse/quality check coders survey answers to ensure delivery of final products within.

Barcelona

Deliver excellent service in the Customer Service Division (Trips Business Unit), on three inbound channels (email, phone and live chat) in line with the business needs and KPI´s required; Receive and resolve customers complaints and claims efficiently during a very demanding/challenging year (Covid) for the Portuguese and English speaking.

Barcelona

Working as a Customer Experience Agent for Airbnb, I greatly improved my problem-solving skills, and the ability to keep customers happy through clear communication and concise explanations. I definitely appreciate being genuine and emphatizing with all customers, while keeping in mind that I represent the business interests of a company. Last but not.

Miami, FL, USA

Graphic Designer with Prestige Cruise Holding, working on board Regent Seven Seas (6 stars) & Oceania Cruises (5 stars) luxury vessels. Creating, coordinating and producing all on board printed/ digital materials including daily newsletters, menus and signage; Effectively communicating with all on board departments to ensure branding standards are.

Cambridge, United Kingdom

Ensuring service delivery at every point of sale in the Food and Beverage areas and that guests are satisfied and receive high quality service; Liaising effectively with all department teams in providing the support needed to achieve highest levels of guest satisfaction, compliance with all legal requirements and successful operational coordination.

Cambridgeshire, England, United Kingdom

Cambridgeshire, England, United Kingdom

Cambridge, United Kingdom

Sushi Design Connection was a Branding/ Marketing web studio based in Cambridge, Cambridgeshire. It offered a big and diverse array of services from logo creations to marketing and communication strategies to local community business owners and help Business Parks clients in Trade fairs across the country. Platform created where the objective was to.

Ux Design

Ba Hons, Graphic And Web Design

Brainstorming, creation and production in Graphic & Web design were the degree main focus; Development of a critic and analytical thought.

Communication, Marketing, Public Relations & Advertising, First Class Honours

Course oriented to foster and develop a creative/ strategic mind to analyse and understand the market specifications and trends; A wide.