Tracelink Administrator
Current
Aug 2024 - Present
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Bruno Maciel Email & Phone Number
Technical Support Engineer | TraceLink Consultant | DevOps Advocate
at
Amalia Technologies
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Support Engineer | TraceLink Consultant | DevOps Advocate
Location
Bisacquino, Sicily, Italy
Who is Bruno Maciel? Overview
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Quick answer
Bruno Maciel is listed as Technical Support Engineer | TraceLink Consultant | DevOps Advocate at Amalia Technologies, based in Bisacquino, Sicily, Italy. AeroLeads shows a matched LinkedIn profile for Bruno Maciel.
Bruno Maciel previously worked as TraceLink Administrator at Amalia Technologies and Cloud Support Engineer at Sap. Bruno Maciel holds Ciências Da Computação, Computer Programming, Bacharelado from Universidade Feevale.
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Email format at Amalia Technologies
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Amalia Technologies
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Profile bio
About Bruno Maciel
An analytical and dynamic Product Support engineer, with over 5 years of experience. With an strong attention to details, I consider myself an enthusiastic about crafting creative and effective solutions to empower customers to achieve their best results, enhancing support strategies, improving operational efficiency, and consistently exceeding customer expectations.As a Commerce Cloud Engineer at SAP, I work collaboratively with an international team to diagnose and resolve complex technical issues for global industry leaders.I truly believe that product support success is defined by the customer's success. With proactive attitude combined with determination and attention to details, I strive to ensure that every interaction leaves a positive, lasting impact.
Current workplace
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9 roles
Bruno Maciel work experience
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Cloud Support Engineer
- Ensure the successful operation and support of SAP Commerce Cloud solutions. Which is a flexible and modular platform delivered through Docker nodes, orchestrated by Kubernetes, and deployed on Microsoft Azure's public.
- Provide high technical assistance to SAP customers via the company Service Now system;
- Create internal and external content for SAP Commerce Cloud User Community and internal knowledge base articles;
- Collaborate with customers and Product Engineering team to identify, prioritize, and resolve reported system defects;
- Provide a high level of expertise with product functionality as well as continue developing core product skill set as new innovations are released;
- Ensure that emergency situations or business critical issues are resolved in the most timely and effective manner possible;
Nov 2021 - Jun 2024
Information Technology Analyst
- Responsible for the management of materials and inputs for scientific research in the field of Information Technology.- Prospecting Information Technology companies that may potentially develop partnerships with the university to advance science research.
Feb 2017 - Oct 2021
Developer & Co-Founder
Incluse App
Company focused on social inclusion.The project obtained an incubation at the technology and innovation hub of Feevale University, Techpark Hub One, where we developed the idea under the guidance of academic professionals throughout the year 2019.Learn more at:https://www.instagram.com/incluseapp/
Feb 2019 - Oct 2019
Support Analyst Pcp/Bpm
Executed maintenance routines that used technologies such as databases (SQL Server, Oracle, MySQL), programming languages (Java, C#), Web Services for integration, Business Intelligence tools, third-party integration, web-based interfaces, and Business Process Management (BPM) features.
Mar 2016 - Jan 2017
Jun 2015 - Jan 2016
Infrastructure Support Analyst
Execute maintenance routines on Linux and Microsoft windows operational systems that used technologies such as databases (SQL Server, Oracle, MySQL), programming languages (Java, C#), Magic Web Services for integration, Business Intelligence tools, third-party integration and Microsoft Active Directory.
Jul 2013 - Mar 2015
Technical Support Analyst
Software maintenance routines for a cloud ERP solution.
Feb 2013 - Apr 2013
Intern Information Technology Department
Provided support to an Ubuntu server architecture and offered dedicated support to thin-client end users, ensuring system stability, security, and optimal performance.
Jun 2012 - Jan 2013
3 education records
Bruno Maciel education
Ciências Da Computação, Computer Programming, Bacharelado
Inglês Avançado, Ensino De Inglês Como Segundo Idioma
Infinity English College
Oracle Data Base, Oracle 11G: Fundamentals I & Ii - Sql E Sql*Plus
Targettrust Treinamento E Tecnologia
FAQ
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What company does Bruno Maciel work for?
Bruno Maciel works for Amalia Technologies.
What is Bruno Maciel's role at Amalia Technologies?
Bruno Maciel is listed as Technical Support Engineer | TraceLink Consultant | DevOps Advocate at Amalia Technologies.
Where is Bruno Maciel based?
Bruno Maciel is based in Bisacquino, Sicily, Italy while working with Amalia Technologies.
What companies has Bruno Maciel worked for?
Bruno Maciel has worked for Amalia Technologies, Sap, Universidade Feevale, Incluse App, and Cigam Software Corporativo S.A..
How can I contact Bruno Maciel?
You can use AeroLeads to view verified contact signals for Bruno Maciel at Amalia Technologies, including work email, phone, and LinkedIn data when available.
What schools did Bruno Maciel attend?
Bruno Maciel holds Ciências Da Computação, Computer Programming, Bacharelado from Universidade Feevale.
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