Bruno Matos

Bruno Matos Email and Phone Number

Senior Technical Support Manager @ Queclink Wireless Solutions
São Paulo, SP, BR
Bruno Matos's Location
São Paulo, São Paulo, Brazil, Brazil
Bruno Matos's Contact Details

Bruno Matos personal email

About Bruno Matos

Na Queclink Wireless Solutions, como Gerente Sênior de Suporte Técnico, assumi a responsabilidade de liderar equipes técnicas para oferecer soluções inovadoras em rastreamento veicular e telemetria. Nossos esforços colaborativos contribuíram para melhorar a gestão de frotas e otimizar processos operacionais dos nossos clientes. Minha experiência se estende por mais de uma década, impulsionada por uma paixão constante por tecnologia e inovação.Com habilidades consolidadas em gestão de suporte e desenvolvimento de pessoas, destaco-me pela capacidade de treinar e elevar o desempenho das equipes. Acredito firmemente que o sucesso está no crescimento conjunto e na melhoria contínua, valores que me guiam tanto profissionalmente quanto pessoalmente. Estou sempre em busca de novos desafios que permitam a aplicação das minhas competências em prol do avanço tecnológico no segmento de automação e conectividade.

Bruno Matos's Current Company Details
Queclink Wireless Solutions

Queclink Wireless Solutions

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Senior Technical Support Manager
São Paulo, SP, BR
Bruno Matos Work Experience Details
  • Queclink Wireless Solutions
    Senior Technical Support Manager
    Queclink Wireless Solutions
    São Paulo, Sp, Br
  • Queclink Wireless Solutions
    Senior Technical Support Manager
    Queclink Wireless Solutions Jan 2024 - Present
    São Paulo, São Paulo, Brasil
  • Queclink Wireless Solutions Co. Ltd.
    Field Application Engineer
    Queclink Wireless Solutions Co. Ltd. Dec 2020 - Jan 2024
    São Paulo, São Paulo, Brasil
  • Quatenus Rastreamento Inteligente
    Products Development Coordinator
    Quatenus Rastreamento Inteligente Mar 2016 - Dec 2020
    Joinville, Santa Catarina
    Researching and propose new technologies for the Tracking, Fleet Management, Vehicle Telemetry market.Provide information about competitors in order to position QUATENUS products with the differences available for the company's offers.Develop New Suppliers for embedded electronic devices and WEB's management software applications for customers, creating specifications for new products and modifications of the current ones in the domestic market and with partners from abroad.Introduce new products to the market in order to increase the company's offer and develop sales of the current portfolio, as well as special projects and applications.Creation of manuals and reports for: Selling, Production, installation, Pos-Selling, Costumer Attendance and field maintenance;Management of SIM cards in devices with different cellular operators (GPRS/4G LTE CAT M1).Coordination of the Fleet Management Project Implementation team for clients, such as:Customization of customer processes based on Fleet Management.Driver's Day (Law 13.303).Research and Development.Approval of the new equipment GV65N PLUS (Queclink) for use in Brazil.New equipment for control and assistance of drivers, based on images and videos with Artificial Intelligence.Creation of a new concept to 1-wire device. The goal of this device is to introduce to the live load transportation market, a device to send information as:* 3 Temeperatures zones.* Humidity* Informations of CO2.Results obtained:With the initial effort of the Homologations of Quatenus products, I was able to reduce the number of products, for a better understanding of deliveries, with this it was also possible to standardize the internal information for all products, generating all the necessary documentation for the areas with access to the product.As a result, the areas had an increase in the demand for new sales, as well as in training.* Driver Identification (RFID)* 2 Digital Inputs
  • Dimep
    Product Engineer
    Dimep Sep 2015 - Feb 2016
    São Paulo Area, Brazil
    Create manuals and reports: Manufacture, installation and maintenance; Level III support for sales, billing, marketing and field. New introduction and control of product performance management.
  • Madis
    Product Engineer
    Madis Aug 2014 - Sep 2015
    São Paulo E Região, Brasil
    Create manuals and reports: Manufacture, installation and maintenance; Level III support for sales, billing, marketing and field. New introduction and control of product performance management.
  • Diebold
    Electronic Engineer Jr.
    Diebold Sep 2010 - Aug 2014
    São Paulo Area, Brazil
    Create manuals and reports: Manufacture, installation and maintenance; Creation of new product codes and items in the ERP system and classify them with the necessary data, such as NCM, and manufacturer part number. Creation and integration of Bill of materials between systems: Oracle ERP and CRM; Level III support for sales, billing, marketing and field. New introduction and control of product performance management, including: Multimedia Projector, product line sold at MEC / ENDF, I was responsible for the integration of the product on the field and in the laboratory, implementing the methodology of repair / maintenance of the product. Itaú Unibanco, I was responsible for the integration methodology between the family of Itaú-Unibanco and DIEBOLD (PC) products. The methodology consisted in equating backup installed in the field (20 000 computers and servers of various models used by the client) with the existing backup DIEBOLD. With this methodology it was possible to reduce backup costs.
  • Omnilink
    Products Engineer Jr.
    Omnilink May 2008 - Jan 2010
    São Paulo Area, Brazil
    Creating manuals and reports: Manufacture, installation and maintenance; Creation of new product codes and items in the ERP system and ranked with the necessary data, such as NCM, and Manufacturer Part Number. Creation and integration of Bill Of Materials in ERP system Creating technical drawings in DWG Editor or CAD, such as: Whips and circuit assembly. Methodology for monitoring unit testing hardware; Management of new product introduction and monitoring of their performance in the field, laboratory and factory. Development of new suppliers. Support areas of marketing and sales in order to enable them to use the product correctly. Support the areas of logistics and billing for the product and their kits are supplied and delivered to the customer correctly.
  • Diebold Procomp
    Eletronic Technician Ii
    Diebold Procomp Dec 2005 - May 2008
    São Paulo Area, Brazil
    Creation of new product codes and items in the ERP system and classify them with necessary data, such as NCM, and Manufacturer Part Number.Creation and integration of Bill Of Materials Service in the ERP system;Creating Newsletters technicians for maintenance projects in general;Management and introduction of corrective and preventive measures for desktops, servers and Voting Machines;Development of new suppliers;Support Level I area of Quality Control, for details of each type of material, based on the ISO 9000 procedures.Level I Support Shopping areas, Laboratories.Support Level III Field area.
  • Diebold Procomp
    Eletronic Technician I
    Diebold Procomp Dec 2005 - Mar 2007
    São Paulo Area, Brazil
    Creation of new product codes and items in the ERP system and classify them with necessary data, such as NCM, and Manufacturer Part Number.Creation and integration of Bill Of Materials Service in the ERP system;Creating Newsletters technicians for maintenance projects in general;Support Level I area of Quality Control, for details of each type of material, based on the ISO 9000 procedures.
  • Diebold Procomp
    Maintenance Technician
    Diebold Procomp Aug 2002 - Dec 2005
    São Paulo Area, Brazil
    Equipment maintenance Banking Automation, such as: Motorized card readers and magnetic insertion. CMC-7 readers and bar code; Inkjet printers and laser printers. Maintenance Logic Boards and Power Supplies.
  • Diebold Procomp
    Trainee Technician
    Diebold Procomp Jan 2001 - Aug 2002
    São Paulo
    Inspection Equipment, based on the procedures of ISO9000.

Bruno Matos Skills

Sistemas Operacionais Microsoft Project Erp Microsoft Office Hardware Testes Ms Project Erp Automation Operating Systems Microsoft Windows Management Integration Windows Electronics Telecommunications Melhoria De Processos Team Leadership Product Engineering Technical Support Norma Iso 9000 Iso 9000 Iso 14001 Marketing Process Improvement Field Service Field Support Oracle Discoverer Testing Melhoria De Processos Empresariais Demand Flow Technology Oracle E Business Suite Office 2010

Bruno Matos Education Details

  • Instituto Bbs - Brazilian Business School
    Administração, Negócios E Marketing
  • Universidade Bandeirante De São Paulo
    Universidade Bandeirante De São Paulo
    Engenharia De Telecomunicações
  • Fundação E Instituto Tecnológico Osasco
    Fundação E Instituto Tecnológico Osasco
    Tecnologia Em Engenharia Elétrica E Eletrônica
  • Instituto São Pio X
    Instituto São Pio X
    Basic Education

Frequently Asked Questions about Bruno Matos

What company does Bruno Matos work for?

Bruno Matos works for Queclink Wireless Solutions

What is Bruno Matos's role at the current company?

Bruno Matos's current role is Senior Technical Support Manager.

What is Bruno Matos's email address?

Bruno Matos's email address is br****@****ook.com

What schools did Bruno Matos attend?

Bruno Matos attended Instituto Bbs - Brazilian Business School, Universidade Bandeirante De São Paulo, Fundação E Instituto Tecnológico Osasco, Instituto São Pio X.

What are some of Bruno Matos's interests?

Bruno Matos has interest in Children, Education, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Arts And Culture, Health.

What skills is Bruno Matos known for?

Bruno Matos has skills like Sistemas Operacionais, Microsoft Project, Erp, Microsoft Office, Hardware, Testes, Ms Project, Erp, Automation, Operating Systems, Microsoft Windows, Management.

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