Bruno M. Email & Phone Number

State Of São Paulo, Brazil

Sao Paulo, Sao Paulo, Brazil

- I continually implement a customer-centric culture by improving the relationship rule, personas and journey mapping to optimize communication and increase capture and conversion rates.- I coordinated the project to develop the company's new website, ensuring its effectiveness and alignment with the brand's objectives. I am currently responsible for monitoring content maintenance, performance and results, as well as making the necessary updates via HubSpot.- I led the team… Show more - I continually implement a customer-centric culture by improving the relationship rule, personas and journey mapping to optimize communication and increase capture and conversion rates.- I coordinated the project to develop the company's new website, ensuring its effectiveness and alignment with the brand's objectives. I am currently responsible for monitoring content maintenance, performance and results, as well as making the necessary updates via HubSpot.- I led the team responsible for improving the Mission, Vision and Values, aligning them with the company's current reality and strategic objectives.- I collaborated with the Human Resources department in developing internal marketing strategies to promote employee engagement. Show less

Sao Paulo, Sao Paulo, Brazil

I led the commercial intelligence team, made up of three employees, to supervise planned deliveries and expected results on a weekly basis.Based on the feedback received from the pre-sales team, I implemented tools to optimize large-scale activities, simplify analyses and enrich data.

Sao Paulo, Sao Paulo, Brazil

As the first to occupy this position, I have acquired expertise in HubSpot since its implementation in the company.I introduced and successfully executed the business intelligence process, prospecting companies and generating leads through LinkedIn.

Bauru, Sao Paulo, Brazil

I worked in the sale of car and home insurance to high-end clients.My approach involved negotiations focused on establishing solid relationships to understand clients' individual needs and offer solutions that provided the best value.During this experience, I acquired comprehensive technical knowledge of the products and services offered by various insurers, including Porto Seguro, Allianz, Tokio Marine, Liberty, Chubb, Sompo Seguros, Bradesco Seguros and Mapfre.

Bauru, Sao Paulo, Brazil

Postgraduate Lato Sensu - Specialization, Master In Customer Experience Management - Customer Centric Marketing, 9.42

Activities and Societies: Class representative - Strategic Analysis of Behavioral and Consumer Trends - Anthropology and Semiotics.

Bachelor'S Degree, Administration, 8.65

Activities and Societies: Class representative Incomplete

Higher Education, Management In Small And Medium-Sized Enterprises, 8.56

Activities and Societies: Class representative