- Successfully managing a team of 8 Inside Sales Representatives- Quota: $32m (achieved 115% in 2022, best team in company)- Often coordinate company promotions, services, and products- Implemented KPI structures including account engagement, leadconversion, and pipeline management.- Highest employee satisfaction of any manager in company.- Strong affinity towards employee talent-enablement, guidance, mentoring, and motivation.

- Managed over 700 reseller accounts in North Central Sales Territory (surrounding Great Lakes region).- Quota: $5m (achieved 105% attainment in 2021, turning around a struggling territory).- Account Management:o Nurtured relationships with top customers and grew the sales of Key Accounts.o Often attended industry trade shows and developed hundreds of leads for all territories, not just my own.o Oversaw Back-End Programs including: Marketing Co-Op, Growth/Volume Rebates, and… Show more - Managed over 700 reseller accounts in North Central Sales Territory (surrounding Great Lakes region).- Quota: $5m (achieved 105% attainment in 2021, turning around a struggling territory).- Account Management:o Nurtured relationships with top customers and grew the sales of Key Accounts.o Often attended industry trade shows and developed hundreds of leads for all territories, not just my own.o Oversaw Back-End Programs including: Marketing Co-Op, Growth/Volume Rebates, and tiered perks. Show less

- Established the Inside Sales Representative team.- Introduced Account Management methods and developed Sales Methodology for prospecting.- My team of five achieved: The creation of over 750 opportunities in six months.- My team established nearly 300 new resellers for our Channel.- Project Management (Team):o Closed $2.2 million in new projects during my tenure while keeping highest forecast accuracy.o Maintained accurate pipeline on Microsoft Dynamics. Updates… Show more - Established the Inside Sales Representative team.- Introduced Account Management methods and developed Sales Methodology for prospecting.- My team of five achieved: The creation of over 750 opportunities in six months.- My team established nearly 300 new resellers for our Channel.- Project Management (Team):o Closed $2.2 million in new projects during my tenure while keeping highest forecast accuracy.o Maintained accurate pipeline on Microsoft Dynamics. Updates frequent, meticulous, and thorough.o Proposal composition, product demonstrations, and inventory management Show less

- Developed prospecting methods on multiple verticals including the systemic vetting thousands of leads.- Dialed 10,000+ leads and had more than 2,500 sales conversations (highest volume in company history).- Created a pipeline of over $2m across 250 opportunities. Sold both physical and SaaS products.

- Established the outbound business development methods for the company sales team and developedsuccessful sales rollout of a brand-new SaaS product which is currently the leader in its category.- Engaged 20,000+ leads. Conducted over 1,000 sales presentations. Sold over $1 million in revenue.

- Oversaw the performance of call center operations managing a team of 45 direct reports.- Workplace under my management was voted in the “Top 10 Places to Work in Utah” by the Salt LakeTribune for four consecutive years. Turnover was less than 5%. Directed hiring efforts of over 100 employees.- Supervised a QA team that improved performance for over four years. An independent governmentbody determined the average rate of “perfect” customer service interactions at over 96% in my… Show more - Oversaw the performance of call center operations managing a team of 45 direct reports.- Workplace under my management was voted in the “Top 10 Places to Work in Utah” by the Salt LakeTribune for four consecutive years. Turnover was less than 5%. Directed hiring efforts of over 100 employees.- Supervised a QA team that improved performance for over four years. An independent governmentbody determined the average rate of “perfect” customer service interactions at over 96% in my time. Show less

Manager for the Quality Assurance team at a large call center (50 employees in person) and remote interviewers (100+ employees) . Managed a team of 4 at reviewing and scoring outbound calls aimed at conducting patient and employee satisfaction surveys for a medical consulting firm specializing in post-acute healthcare. Performance standards set by the Center for Medicare Services (CMS) and audited annually, where our accuracy was graded to be above 95% during my tenure.