Bruno Neves
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Bruno Neves Email & Phone Number

Head Coordinator and Customer Success Manager at Createful Studio
Location: Almada, Setúbal, Portugal 13 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Head Coordinator and Customer Success Manager
Location
Almada, Setúbal, Portugal
Company size

Who is Bruno Neves? Overview

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Quick answer

Bruno Neves is listed as Head Coordinator and Customer Success Manager at Createful Studio, a company with 5 employees, based in Almada, Setúbal, Portugal. AeroLeads shows a matched LinkedIn profile for Bruno Neves.

Bruno Neves previously worked as Head Coordinator & Account Manager at Createful Studio and OMC Engineer at Huawei. Bruno Neves holds Bachelor Of Engineering (B.E.), Electrical, Electronics And Communications Engineering from Isel - Instituto Superior De Engenharia De Lisboa.

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Createful Studio

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Profile bio

About Bruno Neves

Bruno Neves is a Head Coordinator and Customer Success Manager at Createful Studio. They is proficient in Inglês and Espanhol.

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Bruno Neves's current company

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Createful Studio
Createful Studio
Head Coordinator and Customer Success Manager
Almada, PT
Employees
5
AeroLeads page
13 roles

Bruno Neves work experience

A career timeline built from the work history available for this profile.

Head Coordinator & Account Manager

Current

Portugal

Jun 2023 - Present

Omc Engineer

Lisboa, Portugal

South Expansions/Modernizations. A project focused in the modernization of the existent equipment’s(BBU’s upgrade, RRU add/changes and Antenna swap) for Layer Expansion and 5G preparation.- Responsible for generating the Databuild accordingly with the weekly activities.- Helping Field Engineers with the Deployment Process in the BBU.- Network Integration.

Jul 2022 - Jun 2023

Detractors Squad Team Coordinator - Customer Service & Backoffice

Lisboa, Portugal

Jul 2021 - Jul 2022

Healing Team Coordinator - Customer Service & Backoffice

Lisboa, Portugal

May 2021 - Jul 2022

Stop Loss Team Coordinator - Customer Service & Backoffice

Lisboa E Região

Mar 2020 - Jul 2022

Mobile Swat Team Coordinator - Customer Service & Backoffice

Lisboa E Região, Portugal

Oct 2019 - Mar 2020

Iptv Testing And Quality Management

Lisboa E Região, Portugal

- Testing new software release versions for the set-top-box and mobile (Android and iOS) of VodafoneTV; - Troubleshooting/Analysis of issues on the equipment's and creation of tickets for the follow-up of them; - Creation of case tests.

May 2019 - Oct 2019

Anoc Uk 2Nd Line Nokia/Huawei Engineer

Lisboa E Região, Portugal

Support and configuration on NSN and Huawei Equipment.Some of the tasks:- Analyze drive root causes to identify corrective actions, including vendor support escalation, in order to achieve service and restore performance levels;- Perform statistics configuration, performance management and indicators trend analysis in order to prevent incidents and.

Nov 2018 - May 2019

Site Engineer

Lisboa

  • Remote Rollout & Management Project:- Telefonica GermanyRemote Project Management for Telefonica Germany consolidation project, which includes:
  • Analysis of telecommunications projects in the framework of implementation and re-engineering of mobile telecommunication networks equipped with Nokia equipment.
  • Technical evaluation of Bundesnetzagentur (BNetzA) regulation and procedures
  • Evaluation of solutions for site integration projects (2G, 3G, 4G)
  • Evaluation of the best Nokia equipment solution for each scenario (Macro, remote, distributed System, Radio and Power Modules)
  • Identification of the relevant aspects that need to be solved in order to ensure an efficient project development.
Sep 2017 - Nov 2018

Technical Operations Center Engineer Na Truphone

Lisboa E Região, Portugal

- Network monitoring and troubleshooting accross a wide range of elements, both PS and CS, such as ITP, MGW, MSS, HLR, IN, SMSC, VM and GGSN- Customer Faults management and troubleshooting- Troubleshooting, raising, reporting and managing service afecting problems, both internal and external- Change management and Impact Assessment- War Room engagement and.

Jul 2017 - Sep 2017

Telecommunications Consultant - Shift / Team Leader - Atlantic Noc Spain

Lisboa E Região, Portugal

Shift Lead is responsible for ensuring effective management of Alarm Surveillance and Fault Management teams in Front Office operations of the Centralized NOC Duties & Responsibilities:- Lead a shift or team of technicians in a 24x7x365 support environment- Mentor and teach NOC technicians best practices in monitoring and site recovery- Ensure Escalation.

Jun 2016 - Jul 2017

Telecommunications Technician At Vodafone

Lisboa E Região, Portugal

  • Monitoring and ensuring constant network surveillance and operation of products, networks and services managed by the NOC.
  • Identification of network related incidents, with available diagnostic tools, and developing a path to solve the network problem;
  • Working in a KPI-oriented way (Detection time, reaction time, etc.).
  • Perform planned and proactive actions in order to keep the network and the application servers running at the highest possible availability
  • Accurately diagnose network incidents and provide troubleshooting support and resolutions;
  • Coordinating technical field interventions on faults that cannot be fixed remotely and ensuring all the agreed procedures and standards are followed;
Feb 2015 - Jul 2017
2 education records

Bruno Neves education

Postgraduate Degree, Football Technical Director

Sports management of the Professional Football Department; Technical Coordination of the Football Training Department; Director of.

FAQ

Frequently asked questions about Bruno Neves

Quick answers generated from the profile data available on this page.

What company does Bruno Neves work for?

Bruno Neves works for Createful Studio.

What is Bruno Neves's role at Createful Studio?

Bruno Neves is listed as Head Coordinator and Customer Success Manager at Createful Studio.

Where is Bruno Neves based?

Bruno Neves is based in Almada, Setúbal, Portugal while working with Createful Studio.

What companies has Bruno Neves worked for?

Bruno Neves has worked for Createful Studio, Huawei, Nos Sgps, Vodafone, and Nokia.

How can I contact Bruno Neves?

You can use AeroLeads to view verified contact signals for Bruno Neves at Createful Studio, including work email, phone, and LinkedIn data when available.

What schools did Bruno Neves attend?

Bruno Neves holds Bachelor Of Engineering (B.E.), Electrical, Electronics And Communications Engineering from Isel - Instituto Superior De Engenharia De Lisboa.

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