In my role as a business analyst at Create Catering and Nestlé Nespresso I applied data analysis to boost efficiency and profitability. My contributions spanned diverse projects like customer segmentation, inventory management, sales forecasting and menu optimization, drawing on over 8 years of experience in events and catering.As an events supervisor at Museums of History NSW, I leverage my customer success skills to elevate experiences. Collaborating with a team of event coordinators, curators, and educators we craft engaging showcases that highlight the rich culture and history of NSW.Armed with a bachelor's degree in information technology from Federation University Australia, my expertise lies in data visualization and database management. I'm always eager to acquire new skills, stay updated on emerging technologies and share my knowledge and insights with others.