Bruno Stuchi work email
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Há mais de treze anos olhando para melhorias voltadas ao atendimento do cliente, fui o primeiro especialista Zendesk no Brasil. Sempre acompanhei as dores desse mercado e enxerguei na possibilidade de mudar o relacionamento entre as empresas e seus clientes, uma grande oportunidade de negócio. Foi então que resolvi empreender e fundei em 2016 a Aktie Now, empresa parceira Zendesk e que utiliza tecnologia para promover a transformação digital em CX, na qual estou a frente atualmente. Como empreendedor nato, resolvi expandir o negócio e, em 2021, fundei a Coaktion, um hub de customer experience formado pelas empresas Aktie Now, Droz e CallWe e Workise que têm em ser portfólios grandes projetos com empresas como Electrolux, Magazine Luiza, TOTVS, Tramontina, Ebanx, Webmotors, entre outros.Além disso, divido meu conhecimento em CX com alunos da ESPM e em palestras nos principais encontros sobre o tema.
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General ManagerAktie NowState Of São Paulo, Brazil
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Chief Executive OfficerAktie Now Apr 2016 - PresentSão Paulo, São Paulo, BrWe are helping our customer to provide a better experience for their customers.
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Chief Executive OfficerCoaktion Apr 2021 - PresentSão Paulo, São Paulo , BrLet's transform the customer experience. -
Professor Mba - Tecnologia Aplicada A Cx (Crm, Bot, Ia, Telefonia, Sistemas)Mba Seda Executive Education Mar 2021 - Oct 2023Alphaville - Barueri, São Paulo, Br -
New Business Manager And Customer Service SpecialistJvb Soluções Em Tecnologia Da Informação Mar 2013 - Apr 2016São Bernardo Do Campo, São Paulo, Br- Prospecting new customers;- Managing sales department;- Managing infrastructure, software development and consulting projects;- Modeling new services and partnerships.- Providing Customer Service Consulting in partnership with Zendesk. We help our customers to define, implement, improve and manage their omni-channel customer relationship. -
Sales ExecutiveOohm Technologies Oct 2012 - May 2014- Prospecting new clientes;- Managing sales department;
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Account ExecutiveBmk Tecnologia E Serviços Ltda. Aug 2009 - Oct 2012São Paulo, Sp, Br- Planning and Implementing Business Goals and KPIs;- Defining of sales strategy and market mapping- Prospecting new clients and projets;- Account Management;- Process, products and services development;- Customers and Partners Relationship;- Project Management of Web Portal development, Print Services and Process Definition; -
Project ManagerFinansys Softwares Financeiros Ltda. Jul 2004 - Aug 2009- Team coordination with 7 professionals, monitoring the development of each one and defining individual targets.- Management of development and implantation/deployment projects at several Banks.- Account and Relationship Management.- Installation, test, validation and trainning of financial systems (Loan, Receivables, Current Account, Accountability).- Technical documentation development.- Demand Management.- Process development anda monitoring.- PMO structuring.
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DeveloperMacchips Informática Ltda. May 2004 - Jul 2004Software development and maintenance.
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Quality AssistantOmnisys Jun 2003 - Apr 2004- Electronic equipments database administration.- ISO9001:2000 process maping and development.
Bruno Stuchi Skills
Bruno Stuchi Education Details
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Espm Escola Superior De Propaganda E MarketingDigital Marketing Strategies -
Mobile Marketing AssociationIntroduction To Mobile Marketing Workshop
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Preparatório Pmp - ProjettiProject Management
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Fia/UspCorporate Finance And Investment Banking
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Faculdade Impacta De TecnologiaInformation Systems
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Ete Jorge StreetInformatics
Frequently Asked Questions about Bruno Stuchi
What company does Bruno Stuchi work for?
Bruno Stuchi works for Aktie Now
What is Bruno Stuchi's role at the current company?
Bruno Stuchi's current role is General Manager.
What is Bruno Stuchi's email address?
Bruno Stuchi's email address is br****@****ail.com
What is Bruno Stuchi's direct phone number?
Bruno Stuchi's direct phone number is +55119913*****
What schools did Bruno Stuchi attend?
Bruno Stuchi attended Espm Escola Superior De Propaganda E Marketing, Mobile Marketing Association, Preparatório Pmp - Projetti, Fia/usp, Faculdade Impacta De Tecnologia, Ete Jorge Street.
What are some of Bruno Stuchi's interests?
Bruno Stuchi has interest in Marketing, Customer Service, Negotiation, Project Management.
What skills is Bruno Stuchi known for?
Bruno Stuchi has skills like Pmo, Management, Project Management, Account Management, Business Intelligence, Digital Marketing, Sales Management, Business Development, Itil, Marketing Strategy, Negotiation, Operating Systems.
Who are Bruno Stuchi's colleagues?
Bruno Stuchi's colleagues are Mariana Favero, Kaio Felipe, Nathalie Voëlin, Danilo Moura, Lais Matos, André Vieira, Fernando Bueno.
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