Bryan Benjamin

Bryan Benjamin Email and Phone Number

Network Engineer of Strategic Accounts @ Charter Communications
stamford, connecticut, united states
Bryan Benjamin's Location
Louisville, Kentucky, United States, United States
Bryan Benjamin's Contact Details

Bryan Benjamin work email

Bryan Benjamin personal email

n/a

Bryan Benjamin phone numbers

About Bryan Benjamin

Bryan Benjamin is a Network Engineer of Strategic Accounts at Charter Communications. He possess expertise in ethernet, voip, switches, tcp/ip, troubleshooting and 28 more skills.

Bryan Benjamin's Current Company Details
Charter Communications

Charter Communications

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Network Engineer of Strategic Accounts
stamford, connecticut, united states
Website:
charter.com
Employees:
25355
Bryan Benjamin Work Experience Details
  • Charter Communications
    Strategic Account Engineer Iii
    Charter Communications Jul 2018 - Present
    Dedicated network engineer assigned to high value strategic accounts.- Act as a technical single point of contact to drive issues to resolution and reduce MTTR.- Direct escalation support for enterprise data and cell tower backhaul services- High client facing presence. Attend and present during regular meetings with clients and operational business reviews.- Produce professional network documentation and designs for internal teams and clients.- 24/7 on call support for service impacting events or other critical client concerns.
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  • Charter Communications
    Network Engineer Ii
    Charter Communications Apr 2018 - Present
    In my current role I am required to act as both a technical resource and leader to assist in driving departmental and company wide success.Job responsibilities:- Provide highest level technical support for Enterprise / Carrier customer trouble reports.- Support department / company by creating and improving technical process and procedures.- Develop and deliver in depth technical training for Carrier / Enterprise network solutions and troubleshooting.- Act as a departmental leader for critical service outages and drive efficient resolution.- Propose and implement solutions to improve overall network health and departmental efficiency.- Interface with and build strong working relationships with boundary partners to facilitate a better overall experience for internal / external customers.
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  • Charter Communications
    Network Engineer
    Charter Communications Mar 2015 - Apr 2018
    Tier 3 support and engineering for enterprise products:- Voice Trunking - PRI/SIP- WAN Technologies - L2VPN, EPL, EPLAN, EVPL, EVPLAN- Layer 3 Technologies - L3VPN, BGP, Managed Router/Security servicesActs as a technical escalation point for NOC Tier 1/2 technicians.Develops technology and product training for NOC Tier 1/2 technicians.Works with internal groups and customers during implementation and planning phases of network voice/security deployment.
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  • Charter Communications
    Commercial Noc Tech Ii
    Charter Communications Feb 2014 - Mar 2015
    Louisville, Kentucky Area
    Tier 2 NOC support for Enterprise fiber optic data/voice/security products. Acts as a direct escalation point for Tier 1 NOC support.Advanced skillset in configuring and troubleshooting WAN/Internet circuits, ISDN and SIP voice services, and Fortinet firewall products.
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  • Charter Communications
    Commercial Noc Tech I
    Charter Communications Mar 2012 - Feb 2014
    24/7 Enterprise support for ethernet, voip, and firewall products.I am required to have working knowledge and the ability to troubleshoot large scale networks in an ISP NOC environment. I work with the following equipment on a daily basis:Cisco (IOS and XR)FortinetAlcutel LucentAdtranInfineraAudiocodes
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Bryan Benjamin Skills

Ethernet Voip Switches Tcp/ip Troubleshooting Sip Telecommunications Lan Switching Cisco Ios Mpls Computer Network Operations Ip Wan Cisco Technologies Routers Routing Protocols Networking Network Engineering Technical Training Sonet Internet Protocol Suite Juniper Technologies Roadm Fortinet Adtran Alcatel Optical Transport Team Leadership Voice Over Ip Border Gateway Protocol Network Design Firewalls Customer Service

Frequently Asked Questions about Bryan Benjamin

What company does Bryan Benjamin work for?

Bryan Benjamin works for Charter Communications

What is Bryan Benjamin's role at the current company?

Bryan Benjamin's current role is Network Engineer of Strategic Accounts.

What is Bryan Benjamin's email address?

Bryan Benjamin's email address is br****@****ter.com

What is Bryan Benjamin's direct phone number?

Bryan Benjamin's direct phone number is +150293*****

What are some of Bryan Benjamin's interests?

Bryan Benjamin has interest in Children, Education, Science And Technology, Animal Welfare, Health.

What skills is Bryan Benjamin known for?

Bryan Benjamin has skills like Ethernet, Voip, Switches, Tcp/ip, Troubleshooting, Sip, Telecommunications, Lan Switching, Cisco Ios, Mpls, Computer Network Operations, Ip.

Who are Bryan Benjamin's colleagues?

Bryan Benjamin's colleagues are Enid Coleman, Ashley Bradley, Natasha Slagle, Karyn Merkel, Julian Salamanca, Nathaniel Wilcox, Conrad Bombardier.

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