Bryan Dempsey Email & Phone Number

Dallas, Texas, United States

• For the role, I provided strategic oversight to a team of 3 direct reports and a broader group of 50 professionals, managing P&L responsibilities, contract negotiations, and a business unit generating approximately $2M.
• Attained the lowest turnover rate in the US team at a remarkable 11% average while others experienced 15%-20%, which resulted in a high-performing business development team.
• Delivered 13 months of gross margin leadership and surpassed challenging 40% target with an impressive 110% average.
• Ensured the successful operational launch of new products and systems, with a focus on seamless functionality of maintenance, implementation, trouble ticket, and billing processes.
• Revitalized underperforming campaigns for significant performance improvements and client retention.
• Attained an outstanding client turnover rate at <10%, resulting in consistently long-lasting campaigns.

Grapevine, Texas

• Steered a team of 5 direct reports and proved instrumental in overseeing P&L, budgeting, expenses, payments, and forecasting.Delivered remarkable services as the director of operations. Drove payroll functions.
• Raised the community's local reputation and occupancy rates from 60% to +90% by optimizing the living space bybringing in a new building engineer/maintenance professional and grooming a new sales representative.
• Acted as executive director and sales lead for the community with a focus on proper reporting structures and pipelinemanagement. Implemented and facilitated the community's sales model and reporting procedures.
• Recovered $275K in outstanding AR and stabilized outstanding accounts payable at $325K by rectifying errors in theACH system that had gone unnoticed for months. Secured 85%-90% of outstanding balances through initial.
• Performed a comprehensive reconciliation of all outstanding accounting records and led an audit review of personnelrecords for financial accuracy and full compliance.
• Introduced HR department guidelines and procedures to have EEOC compliance through ADP Total Source and ADPTime and Attendance while enhancing HR and payroll efficiency.

Lucas, Texas

• Founded and nurtured the company from the ground up and ultimately ensuredsuccessful sales after a long run. Directed all functions associated with landscapedesign, architecture, and construction. Headed a team of 3.
• Built a loyal customer base with 70%-80% repeat business and eventually transitioned to a strictly referral-basedclientele while attracting a more affluent demographic, all driven by a growing reputation.
• Assured rapid business growth and scaled annual revenue from nothing to $7M through exceptional sales expertiseand a commitment to providing outstanding client service.
• Reduced and controlled additional expenses to remain within budget and ensured the company's financial stability.
• Capitalized on economies of scale to optimize operational efficiency and have significant savings.
• Reviewed sales statistics to accurately forecast, schedule, and control labor costs.

Addison, Texas

Led a cross-functional team of 22 Account Managers covering the America’s.