Bryan Elizalde Email & Phone Number

Los Angeles, California, United States

- Developed marketing schedule to increase business and generate revenue among insurance companies, auto dealerships, body shops, and other various industries. - Trained and managed up to 10 entry-level employees on company policies, software programs, customer service expectations, sales techniques, and conflict management. - Provided a high level of support to the management team and served as a liaison between Enterprise staff and other branch locations in the district. - Audited 50-70 contracts to ensure customers were up to date and collected payment if needed. Performed various administrative tasks and projects as required.

Los Angeles, California, United States

After college, I began my career with Enterprise Rent-A-Car and its management trainee program where I received training and resources on how to manage a profitable and successful retail office. I received hands on experience in sales, marketing, operations, customer service and finance.- Managed and ensured the accountability of over 250 fleet vehicles and assets for the branch, focusing on their proper maintenance and cleanliness. - Served more than 40 clients daily in a fast-paced environment, enhancing customer satisfaction through personalized recommendations. - Resolved a range of issues, from common to complex, using independent judgment and decision-making skills. - Prospected and negotiated five corporate accounts within eight months, generating an additional $9,000 in monthly revenue.

Los Angeles, California, United States

-Responsible for identifying and resolving operational issues that arose during the fulfillment process. -Utilized data analysis to pinpoint root causes, and implemented solutions to prevent future occurrences, while collaborating with cross-functional teams to maintain smooth order processing and customer satisfaction. -Analyzed performance metrics, troubleshooted equipment malfunctions, addressed inventory discrepancies and proposed process improvements.

Stockton, California, United States

As a Learning Ambassador, I helped create a culture of learning and continuous improvement across Amazon. From Day 1, I assisted training and onboarding new employees to achieve great success in their role and future career.-Administered training initiatives, which included modules, interactive software programs, scheduling, and tracking attendance through the Learning Management System (LMS), to onboard 20 employees each month. -Facilitated effective training programs, workshops, and learning experiences using a blended learning model to increase engagement and retention. This approach included traditional classroom sessions, online resources, self-directed learning, and on-the-job training.-Collaborated with operations, safety, and human resources to deliver information regarding policies, expectations, and procedures.

Merced, California, United States

Led data collection efforts as an enumerator at the U.S Census Bureau in Merced County. Demonstrated strong communication, interpersonal, attention to detail and ability to work independently. - Conducted residential visits and interviews to collect information about demographic, housing, and economic profiles.- Administered accurate data collection, entry, and analysis utilizing government smartphones while adhering to confidentiality and privacy laws. - Applied complex federal government procedures and adapted them to address challenging social and environmental factors to enhance enumeration efficiency.