My job scope at present involves liaising with Clients from the US, EU, South America and South Asia on quality matters in regards to kiosk printers.• Study and improve production quality yield • Investigate and analyse product quality matters with the relevant departments • Coordinate clients’ requests for products in mass production and attend to their enquiries on quality related matters in a timely manner• Attend quality reviews and presentations as and when required by clients • Monitor and manage product quality performance

• Assisted students with having their voice heard and shared experience with them• Attended weekly meetings and discussed student issues with other student representatives, tutors and programme leaders

• Managed and led a driven team of 8 employees• In controlled of inventories and stocks, including keeping detailed records of inventory use and sales, and advising management on ordering where necessary• Provided quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints

•Worked together as a team of 7 at a pop up store to market and increase exposure of a luxury brand, Furla •Responsible for reaching out to potential customers and to provide information about the brand products•Established negotiation skills and persuasiveness when dealing with customers and was awarded the "Best Sales Promoter of the Month"