Bryan Frame Email & Phone Number

La Mirada, California, US

La Mirada, California, US

Upland, CA, US

• Senior individual contributor in charge of all digital training initiatives: eLearning courses, training videos, and systems training
• Learning Management System: I oversee all aspects of the corporate learning management system for two states. Including design, user experience, assignments and reporting for more than 730 employees. Great success.
• E-learning development: ongoing development of varied training courses for HR, IT, Accounting, Marketing, Operations, leadership and new hire onboarding. Numerous courses converted from live classroom to eLearning.
• Training Videos: From filming to editing the final product into an eLearning course, video has made my courses come alive. Recent success with maintenance and operations training videos..
• Systems Training: Developed custom training for numerous computer systems including DocuSign, Concur, Dayforce, OneSite, FreshService, Zoom and Adobe Acrobat – DC
• Live Training Courses: Revamped entire Employee Orientation Course and Customer Service Training Course. Both four-hour live sessions were polished with new PowerPoints, electronic quizzes, games and attractive workbooks

Rancho Cucamonga, California, US

• Department Head: Directly led a Training Specialist, a State Trainer and dotted-line managed two field trainers
• Learning Management System: Oversaw all aspects of the corporate learning management system for both states, including assignments and reporting for more than 3,500 employees
• E-learning: Developed site director training courses, more than 20 custom online lessons in leadership, employee management and service specific training. Custom built eliminating the high cost of outsourcing
• Video: Created and deployed a library of training videos via online learning channel saving the company thousands in production costs
• New Employee Orientation: Revamped and refreshed new employee orientation course using modern graphics and technologies including a video conference option which eliminated high travel costs for new employees
• Compliance Training: Oversaw all compliance training and renewals based on state and federal regulation

Irvine, CA, US

• Created and maintained detailed operations manuals in paper and electronic formats
• Created instructional design elements including video, station charts, posters, and procedural cards
• Developed curriculum and taught classes in small focused groups of 10-20
• Created presentations to educate internal audiences on company initiatives, standards, and practices for groups as large as 200
• Hosted and instructed learning forums via webinar
• Developed and maintained comprehensive manuals and quick reference tools for computer software