Bryan Frame Email & Phone Number

La Mirada, California, Us

La Mirada, California, Us

Upland, Ca, Us

• Senior individual contributor in charge of all digital training initiatives: eLearning courses, training videos, and systems training• Learning Management System: I oversee all aspects of the corporate learning management system for two states. Including design, user experience, assignments and reporting for more than 730 employees. Great success achieved through automated learning plans and coursework; the burden of tracking high-turnover positions is alleviated through a direct feed to the HR information system and auto-assignment based on role, all part of an intricate system I designed• E-learning development: ongoing development of varied training courses for HR, IT, Accounting, Marketing, Operations, leadership and new hire onboarding. Numerous courses converted from live classroom to eLearning, creating an ongoing savings of thousands in training dollars• Training Videos: From filming to editing the final product into an eLearning course, video has made my courses come alive. Recent success with maintenance and operations training videos. .• Systems Training: Developed custom training for numerous computer systems including DocuSign, Concur, Dayforce, OneSite, FreshService, Zoom and Adobe Acrobat – DC• Live Training Courses: Revamped entire Employee Orientation Course and Customer Service Training Course. Both four-hour live sessions were polished with new PowerPoints, electronic quizzes, games and attractive workbooks• Digital Meetings and Trainings: Throughout the pandemic I was instrumental in bringing our training online and out of necessity I became a Zoom expert. Worked with multiple trainers and our corporate events team to move many training courses and meetings online. Hosted two online awards show simulcasts for the company with more than 200 attendees • Recognition: Three times during my tenure I have been awarded the “Lewis Hero” award for going above and beyond in my duties

Rancho Cucamonga, California, Us

• Department Head: Directly led a Training Specialist, a State Trainer and dotted-line managed two field trainers• Learning Management System: Oversaw all aspects of the corporate learning management system for both states, including assignments and reporting for more than 3,500 employees• E-learning: Developed site director training courses, more than 20 custom online lessons in leadership, employee management and service specific training. Custom built eliminating the high cost of outsourcing• Video: Created and deployed a library of training videos via online learning channel saving the company thousands in production costs• New Employee Orientation: Revamped and refreshed new employee orientation course using modern graphics and technologies including a video conference option which eliminated high travel costs for new employees• Compliance Training: Oversaw all compliance training and renewals based on state and federal regulation• Interdepartmental Partnerships: Held monthly health and safety training sessions with clinical staff, payroll management and employee relations training with human resources, and monthly safety posters and meeting guides with risk managers• Employee Learning Seminars: Authored and delivered Company Culture Training Program and The Leadership and Professionalism Training Programs• Webinars and Distance Learning: Taught regular learning events online via video conference

Irvine, Ca, Us

• Created and maintained detailed operations manuals in paper and electronic formats• Created instructional design elements including video, station charts, posters, and procedural cards• Developed curriculum and taught classes in small focused groups of 10-20 • Created presentations to educate internal audiences on company initiatives, standards, and practices for groups as large as 200• Hosted and instructed learning forums via webinar• Developed and maintained comprehensive manuals and quick reference tools for computer software• Reduced training costs by 20% through migration from instructor-led/paper-based education to electronic self-paced online university learning• Member of the Research and Development team drafting procedures and live training for market research tests