Bryan Gallant Email & Phone Number

- Exceeded quota all 5 years - including Presidents Club in 2023.

Atlanta, Georgia

Greater Atlanta Area

- Worked with Enterprise clients including Cox Automotive, CarGurus, Honda, Kia and Toyota.- Establish productive, professional relationships with key personnel in assigned customer accounts. - Represent the entire range of company products and services to assigned accounts, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company. - Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.- Proactively assess, clarify, and validate customer needs on an ongoing basis.

Dallas/Fort Worth Area

- Managed major accounts that produced over $3 million in annual revenue. - Proactively developed relationships with key users and provided marketing and information technology team with customer feedback on product improvements. - Helped create and launch new product that grew total revenue by over 2000%. - Assisted in development of workflow management system to improve company efficiency and client satisfaction. - Created and supervised customer service department.

Dallas/Fort Worth Area

-Responsible for managing, supporting and servicing the account and related needs of an assigned set of strategic customers. - Helped build and maintain relationships through daily interaction with clients. - Provided training and technical support to new clients and employees. - Developed marketing materials to effectively present product to potential clients. - Innovative ideas helped keep product on the cutting edge, ahead of competition. - Developed billing system to ensure accuracy, efficiency and maximize revenue. - Tripled customer base by leveraging past and current client relationships.

Greater Minneapolis-St. Paul Area

- Organized Claims Analyst handling more accounts on time than any other analyst through organization and self developed efficiencies. - Responsible for investigating all automobile accidents to ascertain fault. - Responsible for assisting all Spanish-speaking clients, reducing the need for additional Analysts. - Maintain and manage over one hundred active accounts, in the top 5% of all Claims Analysts. - Leverage experience, training and education to ensure all claims are handled accurately and fairly. - Exercise appropriate judgment to ensure minimal expense to the Company.

Alcalá De Henares Area, Spain