Sr. Director Of Customer Engagement
Minneapolis, Mn, Us
• Expertise – Collaborate with Akana field sales, solutions architects, training, and support teams to help customers and partners learn and propose secure architectures. Become a trusted advisor, affecting policy and security standards for enterprise customers.• Innovation – Assess broad trends in the public sector and propose simple solutions that address evolving customer needs.• Content Creation – Create reusable assets that remove friction and decrease time to value for customers.• Education - Collaborate with Akana field sales, engineering, training, and support teams to help customers and partners learn and use the API Gateway in public sector and government-regulated sectors such as financial services, healthcare, and insurance.• Insights - Work with Akana engineering, support, and business teams to convey partner and customer feedback as input to product roadmaps.