Bryan Logan Email & Phone Number

Atlanta, Ga, Us

Alpharetta, Georgia, United States

• Manage four domestic Quality Control teams with 17 team members • Lead two offshore Quality Control teams with six team members each• Review team processes to maximize efficiencies including use of testing tools and methodologies best suited to each project resulting in a competitive advantage and bottom-line gains• Foster Can-Do team culture: all members are valued with improving customer satisfaction in mind• Implement automation processes to reduce test cycle time and lower manual test dependencies aligning business goals with technology solutions• Oversaw planning of full quality assurance SDLC process improvement transformation with full software release lifecycle processes and NASPL documentation processes

Leading a team of Salesforce developers and administrators across several states, Romania, and India.Leadership working with clients such as Al J Schneider Companies, Baptist Health, Signature Health Care, and Wellgenix. Created processes for and implemented: o Training o End User Support o Administration & Configuration o Development & Data Management o Best Practice Review / Process Analysis o Help Desk Support Offering o Continuous ImprovementPassionate about doing things the right way and building the right kind of company and culture.Accomplished at building strong cross-functional teams and developing and motivating talent.Unique mix of business knowledge, technical aptitude, and strategic analytical skills to provide solutions and creative insights to critical business problems.

Greater Atlanta Area

Senior IT Leader with deep expertise in the Petroleum Convenience, WFM, Food Service, and Grocery industries. Extensive experience in leadership for the Petroleum Convenience division including implementation, training, credit, quality assurance and online ordering. A proven record of building strong cross-functional teams and developing and motivating talent.Leadership working with numerous clients from around the world such as Sheetz, Publix, Kroger, Valero, Harris Teeter, Chick-fil-A, Sheetz, Smash Burger, Wawa, Jack in the Box, CircleK, Conoco and BP. Manager of Quality Assurance for all of the Red Prairie / JDA products with a team of as many as 30 Quality Assurance Engineers spread across several states, as well as multiple offices in India. Responsible for creating, implementing and optimizing the continuous improvement of quality procedures and standards across multiple retail verticals. A true passion for ensuring product deliveries are done with a focus on the highest quality resulting in a positive and productive company culture. All of this experience and knowledge has culminated in accepting this current role as Senior Consultant with ROC Associates.

Alpharetta, Ga.

Quality Operations Manager for all of the Red Prairie / JDA products with a team of as many as 30 Quality Assurance Engineers spread across the continental United States, as well as multiple offices in India. Responsible for opening new offices, creating, implementing and optimizing the continuous improvement of quality procedures and standards across multiple retail verticals.Leadership working with numerous clients from around the world such as Publix, Harris Teeter, Chick-fil-A, Wawa, and Jack in the Box.Oversaw a three tier automated testing process used in multiple business verticals. Certified in SCRUM agile release methodology and responsible for the training and implementation of these processes across the Alpharetta JDA office. Responsible for creating and training new hiring processes used within JDA.

Quality Engineering Manager Member of the QA Leadership TeamQuality Assurance IIIMember of the QA Funded TeamMember of the QA Continuous Improvement TeamNamed subject matter expert for the company's new hire Quality Engineering training team. Other responsibilities include:- Responsible for verifying the quality of Radiant software and hardware products; currently interfacing with nearly 30 clients on all versions. - SDLC- Attention to detail while analyzing application software to ensure compliance of specifications and other financial mandates - Perform software certification procedures - Perform hardware certification procedures - Participate in cross functional reviews of requirement and design documents, design, develop and execute comprehensive test plans and scripts, and adhere to defined policies,procedures and processes- Develop and execute test plans and test cases that validate customer requirements are met - Prepare task estimates and provide input into work plans forassigned projects- Communicate effectively, working closely with internal andexternal resources, including customers - Establish connectivity to electronic transaction processinghosts using various network communications - Set up and maintain test environments - Confirm, report and manage defects - Develop and present training materials to internal and external resources - Member of the QA new hire interviewing team. Responsible for interviewing, rating and discussing reasons for hiring or not hiring new QA employees.