Bryan Long Email & Phone Number

Plymouth, MA, US

Boston, MA, US

HqO, IncBoston, MA 02370Information Technology Operations Lead, March 2022 – PresentResponsibilities Answering Help Desk Requests Building an IT department with a ratio if 1:1000 Agents/UsersManage Security ComplianceAssist other departments in automating regular tasksCreate and implement yearly plans for the IT departmentCreate, manage and update the IT.

New York, NY, US

Responsibilities Answering Help Desk Requests Building out a 100% automated IT infrastructure Create and implement yearly plans for the IT departmentCreate, manage and update the IT budget for the following 5 fiscal yearsManage a Team of international IT personnel Accomplishments Created a 100% automated IT departmentFrom the onboarding ticket making all.

Boston, MA, US

ResponsibilitiesManage hundreds of Apple products including Iphones, Ipads and MacbooksAnswering Helpdesk RequestsBuilding out IT infrastructureCreate and implement planning for the it department to show its path forward Create, manage and update the IT budget for the following 5 fiscal yearsCreated processes for all IT tasksManaging a Team of.

Boston, MA, US

ResponsibilitiesManage hundreds of Apple products including Iphones, Ipads and MacbooksAnswering Helpdesk RequestsBuilding out IT infrastructureCreate and implement planning for the it department to show its path forward Create, manage and update the IT budget for the following 5 fiscal yearsCreated processes for all IT tasksAccomplishmentsCreated.

Boston, MA, US

ResponsibilitiesManage hundreds of Apple products including Iphones, Ipads and MacbooksAnswering Helpdesk RequestsBuilding out IT infrastructureCreate and implement planning for the it department to show its path forward Create, manage and update the IT budget for the following 5 fiscal yearsCreated processes for all IT tasksAccomplishmentsmanaged.

Administered over 700 google users using g-suitein charge of Managing and patching over 800 MAC osx devices Configured and maintained a vast monitoring array consisting of icinga2 servers, apcuspd monitors, and ilo cardsIn charge of managing Active Directory and shares1 of 2 people in charge of helpdesk for school districtTeardown computers and.

Boston, MA, US

In charge of setting up and maintaining desktops and laptops for new hires Responsible for imaging desktops and laptops using Symantec ghost cast In charge of conference room media technology including but not limited to TV’s, projectors, desktop, and cameras.A team leader on a project focused on installing and setting up SNOW inventory management to help.

Woods Hole, MA, US

I was responsible for solving a myriad of computer problems with both Windows and Mac OSX including solving complex networking, hardware, and software problems. These Included but were not limited to recovering data from western digital and Seagate hard drives swapping out Kingston, corsair and crucial Ram and reinstalling and maintaining applications like.

Bentonville, Arkansas, US

Assisting customers, supervising employees, responsible for handling and accounting for large sums of money

Bentonville, Arkansas, US

Stocking, selling electronics, assisting customers

Cooking/Preparing food, busing tables, assisting customers, washing dishes

Answering/directing phone calls and taking messages, making appointments, preparing/mailing out promotional material and preparing/mailing out contracts.SkillsWell versed in intermediate computer skills and communications. Is confident in speaking/assisting with customers in public. Able to assembling computers from the ground up as well as capable of.

Associate'S Degree, Information Technology

Bachelor'S Degree, Information Sys

Diploma, Mechanical Engineering