Led a cross-functional initiative to revamp foundational Partner Programs within Cisco.

Spearheaded collaboration with business and technical teams to orchestrate global sales org. transformations. Optimized multi-national business workflows and implemented a company-wide Business Management Strategy to track Lenovo’s top Enterprise customers (Strategic Accounts) used by Lenovo’s Worldwide Executive Team.• Revamped worldwide sales by creating the strategic outline and execution roadmap for the combination of several business units across Lenovo. Identified KPIs on how to… Show more Spearheaded collaboration with business and technical teams to orchestrate global sales org. transformations. Optimized multi-national business workflows and implemented a company-wide Business Management Strategy to track Lenovo’s top Enterprise customers (Strategic Accounts) used by Lenovo’s Worldwide Executive Team.• Revamped worldwide sales by creating the strategic outline and execution roadmap for the combination of several business units across Lenovo. Identified KPIs on how to measure success and gather data to support KPIs and integrate the business units of PCs and data centers.• Spearheaded initiative to globally link customer accounts by conducting strategic data work with internal teams to create unique customer IDs. Pitched the strategy proposal to senior leadership by outlining business case, drafting business proposals and overseeing technical implementation with worldwide operations teams. • Orchestrated the creation of strategic accounts across North America, EMEA, Latin America and Asia Pacific by leading sales and support infrastructure of high-profile accounts. Specifically oversaw change management and coaching of sales reps, resulting in increased sales of both core products and high margin services.• Created international customer dashboards to outline new KPIs such as Quality of Revenue and a Global Test Control Group to generate insights on how revenue is generated across regions to validate business strategies.•Led change management process for 160 accounts in collaboration with geographic Sales Leaders and heads of local Operations by creating global process surveys and identifying areas of opportunity within pricing procedures. Created mitigating procedure and respective training, impacting 100+ representatives within the initial month of the retraining initiative. Show less

Served as team leader for RFP response, managing complex, multi-step proposals spanning various cross-functional teams including legal, sales, and support, achieving a 100% on-time delivery record.• Designed and coordinated bid strategies, unsolicited proposals, and other marketing and sales initiatives by conducting case studies of similarly successful RFPs, implementing the techniques that led to their success.• Strategic Proposal Specialist for Device as a Service with a focus on… Show more Served as team leader for RFP response, managing complex, multi-step proposals spanning various cross-functional teams including legal, sales, and support, achieving a 100% on-time delivery record.• Designed and coordinated bid strategies, unsolicited proposals, and other marketing and sales initiatives by conducting case studies of similarly successful RFPs, implementing the techniques that led to their success.• Strategic Proposal Specialist for Device as a Service with a focus on software and services based solutions.• Wrote compelling proposals by researching key market trends in the tech industry and building the proposals around these trends.• Developed and launched the Quarterly RFP Review process with segment VPs to retrospectively analyze successful and unsuccessful RFPs, developing and implementing best practices using the results of these analyses.• Trained new hires and sales teams on winning strategies to use when approaching an RFP, which resulted in improved partnerships between management and vendors.• Simplified internal business processes, such as locating customer references, by devising custom reporting methods, creating dashboards, and proposing continuous improvement solutions to senior leadership. Show less

Improved business revenue for an entire territory to support and retain customers by utilizing a blend of product knowledge and customer skills to increase sales in new verticals; was named the President’s Club Award Winner for Sales and Business Development in Fiscal Year 2014. • Generated an average combined sales quota of 100% over 3 fiscal years by interfacing with customers and internal sales reps to provide product support. • Expanded 5M per quarter sales territory by 50+% over 3… Show more Improved business revenue for an entire territory to support and retain customers by utilizing a blend of product knowledge and customer skills to increase sales in new verticals; was named the President’s Club Award Winner for Sales and Business Development in Fiscal Year 2014. • Generated an average combined sales quota of 100% over 3 fiscal years by interfacing with customers and internal sales reps to provide product support. • Expanded 5M per quarter sales territory by 50+% over 3 years by identifying customer needs within products and collaborating with internal finance and executive teams to coordinate pricing strategies.• Leveraged relationships to understand customer pain points and recommend bespoke service solutions, specifically optimizing performance for technology companies in need of new software and computer chip updates. • Oversaw the training and development of a team of ISRs by providing direct mentorship, outlining training plans, and guiding them through specific business case scenarios to improve their understanding of customers’ suite of tools and software. Show less