Bryan M. work email
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Bryan M. personal email
I am someone who strives to meet and exceed both client and corporate expectations while providing service and assistance that is at the highest level.
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AdministratorGenerations Healthcare Oct 2024 - PresentSanta Ana, California, Us -
Program DirectorCasa Palmera Aug 2022 - Oct 2024Del Mar, Ca, Us -
Admissions LeadCasa Palmera Aug 2020 - Aug 2022Del Mar, Ca, Us
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Admissions SpecialistCasa Palmera Dec 2019 - Aug 2020Del Mar, Ca, UsProvide effective communication and coordination with staff members and appropriatedepartments regarding managed care decisions.Maintain effective relationships with insurance reviewers, managed care and EAP administrators.Experienced in verifying patient benefits in a behavioral health setting.Actively reviewing substance abuse and mental health benefits as well patient financial responsibility with potential patients.
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Case ManagerSouthern California Recovery Center Nov 2016 - Dec 2019• Developed, monitored and updated individualized care plans for up to 80 clientele at a given time, meeting with each client weekly.• Implemented job acquisition strategies for each client with a success rate of employment of 92% of first month of meeting and developing individual plan for client for exit from therapy program.• Communicated across therapy team and facilities to ensure best available therapy strategy is being implemented for each client.• Utilized coaching and interviewing skills to ensure client engagement and promotion of lifestyle/behavior changes to assist in achieving individualized goals.
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Senior ConsultantPnc Dec 2010 - Oct 2014Pittsburgh, Pennsylvania, UsAssisted with any escalations from consultants that require further assistance. Handed any supervisor requests from cardholders and consultants. Detection and resolution of escalated accounts that require further research in order to ensure customer satisfaction. Offered coaching to assure that consultants are following and executing proper PNC policies. Risk management utilizing all information to make the best decisions on a card member’s request in regards to their financial needs. Assisted with leading team meetings, helping formulate Human Sigma strategy to further customer and employee engagement.
Bryan M. Skills
Bryan M. Education Details
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Illinois State UniversityHistory
Frequently Asked Questions about Bryan M.
What company does Bryan M. work for?
Bryan M. works for Generations Healthcare
What is Bryan M.'s role at the current company?
Bryan M.'s current role is Administrator.
What is Bryan M.'s email address?
Bryan M.'s email address is br****@****era.com
What schools did Bryan M. attend?
Bryan M. attended Illinois State University.
What skills is Bryan M. known for?
Bryan M. has skills like Microsoft Office, Customer Experience, Risk Management, Fraud Detection, Supervisory Skills, Job Coaching, Time Management, Appointment Scheduling, Call Center Development, Call Centers, Credit Cards, Lines Of Credit.
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