Bryan Naves
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Bryan Naves Email & Phone Number

Sales and CX Enablement Trainer at Factorial
Location: Greater Barcelona Metropolitan Area, Spain, Spain 9 work roles 3 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Sales and CX Enablement Trainer
Location
Greater Barcelona Metropolitan Area, Spain, Spain
Company size

Who is Bryan Naves? Overview

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Quick answer

Bryan Naves is listed as Sales and CX Enablement Trainer at Factorial, a company with 2136 employees, based in Greater Barcelona Metropolitan Area, Spain, Spain. AeroLeads shows a matched LinkedIn profile for Bryan Naves.

Bryan Naves previously worked as Sales And Onboarding Training Specialist | Account Management | English And Spanish Market at Lodgify and Onboarding Specialist at Lodgify. Bryan Naves holds Mandarin Chinese - Hsk 1, 2, And 3, Foreign Language from Beijing Institute Of Clothing Technology.

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Email format at Factorial

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Factorial

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Profile bio

About Bryan Naves

Working globally since 2016, I've built a professional profile on creativity, resilience, and adaptability. As a Quality Analyst Team Lead at Expedia Group from 2012 to 2016, I monitored and improved customer service to exceed client expectations. I provided continuous feedback to enhance service levels. Having taught internationally since 2016 to 2022, I've honed my skills in navigating diverse environments and fostering inclusive learning experiences. In my role as an Onboarding and Implementation Specialist for a property management software company, I streamlined processes for optimal client use of innovative solutions. My international teaching, quality analysis, and onboarding experience make me well-suited for dynamic projects.

Current workplace

Bryan Naves's current company

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Factorial
Factorial
Sales and CX Enablement Trainer
Barcelona, CT, ES
Website
Employees
2136
AeroLeads page
9 roles

Bryan Naves work experience

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Sales And Cx Enablement Trainer

Barcelona, CT, ES

Sales And Onboarding Training Specialist | Account Management | English And Spanish Market

Current

Cultivating Excellence in New Hire Integration and Performance Optimization.-Ability to convey technical information to non-technical audiences.-Training needs analysis.-Customer-centric training approach.-Ability to adapt training programs to evolving software features.-Analytical skills for identifying and addressing training gaps.-Managing training.

Oct 2023 - Present

Onboarding Specialist

Barcelona, Catalonia, Spain

May 2022 - Oct 2023

English Instructor

Leganés, Comunidad De Madrid, España

In this position, I provided English language classes to ESO and Bachillerato students. I was tasked with implementing the official curriculum in the majority of my classes, while also being responsible for developing engaging materials and activities for students in my Cambridge exam preparation classes. As part of my work, I completed regular student.

Jan 2022 - Apr 2022

Private English Tutor

Profesional Independiente

Madrid, Comunidad De Madrid, España

I delivered effective, private English tutoring in Madrid from 2019 to 2022. To ensure student growth, I attuned to the unique needs of my Spanish speaking English language learners. Through my unique teaching styled based in CLIL and communicative language teaching, I helped my students dramatically improve their test scores at school and develop their.

Sep 2019 - Apr 2022

English Instructor

English Castle Academy

Beijing (Pekín), China

In this position, I collaborated in the creation of marketing materials for the academy. Additionally, I planned differentiated lessons for diverse groups of students and personalized instruction for one-on-one lessons.

Mar 2018 - Jun 2019

English Instructor

Summer English Academy

Beijing (Pekín), China

I offered group conversation classes to primary and secondary aged students and created differentiated teaching materials for use in the academy. Moreover, I structured my teaching around resources developed by both Cambridge and Oxford.

Oct 2016 - Feb 2018

Coach And Quality Analyst Team Lead

San Salvador, El Salvador

Leading and supporting customer support agents in a bilingual, transnational call center, I monitored customer service to ensure that it fulfilled and exceeded client expectations. In accordance with company directives, I collected, studied, and provided constant feedback on incoming information to improve the level of service provided to clients.

Apr 2014 - Sep 2016

Customer Support Agent

San Salvador, El Salvador

During my time in this position, I provided telephone support to clients from the U.S., Canada, Australia, and the U.K. In addition, I offered technical support and resolved a variety of customer complaints and concerns. Furthermore, utilizing company tools and resources, I guaranteed customer satisfaction in all interactions.

Apr 2012 - Apr 2014
Team & coworkers

Colleagues at Factorial

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3 education records

Bryan Naves education

Webmaster And Técnico En Sistemas, Computer And Information Sciences And Support Services

Impulso 06
FAQ

Frequently asked questions about Bryan Naves

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What company does Bryan Naves work for?

Bryan Naves works for Factorial.

What is Bryan Naves's role at Factorial?

Bryan Naves is listed as Sales and CX Enablement Trainer at Factorial.

Where is Bryan Naves based?

Bryan Naves is based in Greater Barcelona Metropolitan Area, Spain, Spain while working with Factorial.

What companies has Bryan Naves worked for?

Bryan Naves has worked for Factorial, Lodgify, Kids&Us, Profesional Independiente, and English Castle Academy.

Who are Bryan Naves's colleagues at Factorial?

Bryan Naves's colleagues at Factorial include Jaume Pons Claramunt, Malak Labiad, Zoé Braun, Maud Robini-Nicolaï, and Diego Rodrigues.

How can I contact Bryan Naves?

You can use AeroLeads to view verified contact signals for Bryan Naves at Factorial, including work email, phone, and LinkedIn data when available.

What schools did Bryan Naves attend?

Bryan Naves holds Mandarin Chinese - Hsk 1, 2, And 3, Foreign Language from Beijing Institute Of Clothing Technology.

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