Bryan N. Email & Phone Number

Responsibilities: -1. Service Level Agreement (SLA) Management: Tracking of organization's SLA as part of service agreement with Client Company a. Ensuring service performances are up to expected levels. Raise red flags for any potential risk to service performance b. Evaluation of areas for improvement/growth opportunities2. Channel Credit Management: Risk management of credit provision to client’s channel partnersa. Providing credit to partners with… Show more Responsibilities: -1. Service Level Agreement (SLA) Management: Tracking of organization's SLA as part of service agreement with Client Company a. Ensuring service performances are up to expected levels. Raise red flags for any potential risk to service performance b. Evaluation of areas for improvement/growth opportunities2. Channel Credit Management: Risk management of credit provision to client’s channel partnersa. Providing credit to partners with potential growthb. Retraction of credit from partners who possess risk in payment cycles3. Profit Sharing Calculation/Analysis: As part of performance measurement of organization’s Strategic Sourcing Dept.a. Calculation of negotiated value for sourced devicesb. Calculation of negotiated value-added complimentary products/valuec. Evaluation of areas for improvement/growth opportunitiesPast-Experience: -1. “New business” marketing plan: Includes a study of business feasibility based on customer wants, segmentation/segregation of target markets & ideal product offering.2. Project Management (Buy Back Trade In Program): Spearhead execution of Trade Up program, overseeing end-to-end process of device trade in3. Trade In Pricing Calculation: Price calculation and setup of trade in devices for Buy Back Trade In program run by organization4. Pricing clean up: Assisted in clean up of pricing reference for accessories sold, consolidating into a central listing as reference for multiple department’s perusal. Show less

Bachelor Of Business And Commerce (Bbuscom)

Monash University Foundation Year

Education record