Bryan Perez Email and Phone Number

-Established, nurtured and expanded VIP client relationships -Manage client site overseeing 150+ temporary staff members at all levels-Monitor and ensure high quality performance management and safety standards are met through employee reviews and safety observation program-Handle HR related issues, including situations involving harassment and employee misconduct-Coach and counsel associates on attendance, performance and behavior to ensure client satisfaction-Responsible for releasing employees of assignment when needed-Conduct new hire orientations where I go over job duties, expectations, GMPs and rules to best engage each candidate-Screen level 2/3 associates before presenting them to the hiring manager-Onboard new associates and further educate them on GMPs and safety-Implemented an associate of the month program -Organize monthly employee appreciation events to motivate associates and improve client site morale-Weekly payroll processing-Oversee Safety Observation Program for tier 3 accounts

-Led a team of 12-15 employees-Coached employees daily around customer service behaviors -Trained all new employees-Documented daily sales results-Created monthly employee schedules-Oversaw opening and closing procedures-Ordered produce and supplies on a weekly basis-Resolved customer complaints

-Daily prospecting via phone and email for potential clients in need of commercial equipment leasing/financing or working capital-Worked with small, mid, and large-size businesses to assist in securing financing-Established and grew relationships with customers with a high level of integrity, which led to multiple repeat/renewal business and referrals-Territory database development (Salesforce/Leasepath)-Provide appropriate financing solutions that address customers’ individual needs-Analyzed, priced and structured financial transactions-Closed transactions and met individual monthly, quarterly, and yearly sales goals