Bryan Perry Email & Phone Number

Develop consumer and commercial customer solutions to local and national accounts - including many of the Fortune 500.Manage our large inventory of world class and nationally recognized vehicles, balancing fleet productivity, profitability and customer satisfaction in a fast-paced and dynamic workspace.Generate new business leads as well as foster existing customer relationships.Ensure complete customer satisfaction in a fast-pace environment.

Instruction included installing electrical systems below 40,000 watts, in commercial businesses. Installed lighting, electrical outlets, and circuit breakers.Threaded conduit ends and connects couplings and conduit fittings using wrenches. Secured brackets to bulkheads with screws and bolts and pulled wires through conduit leading to connection boxes, switch panels, and other terminals.Used tools such as conduit benders, screwdrivers, pliers, knives, hacksaws, and wire strippers. Replaced faulty circuit breakers, fuses, switches, electrical and electronic components, or wire.Replaced old fuse boxes. Hooked up appliances for power. Installed new lighting both direct and indirect.Rewired businesses, replacing outdated or worn wiring with new equipment.

Conducts interviews with loan applicants for various types of loan requests. Identify and uncovers needs through conversation and makes appropriate recommendations for loans and products based on member needs.Reviews all documentation for completeness and accuracy according to established policies, procedures, and compliance guidelines. Responsible for meeting established production goals monthly. Adheres to member service standards.Various new accounts, share certificates, IRAs, and specialty accounts. Educates members about products and services focusing on benefits from using needs-based conversation skills.Assists with a wide variety of member services including account questions, fraud and dispute issues, safe deposit boxes, stop payments, and notary services. Processes business account requests.Answers incoming branch calls and emails and helps maintain a high level of service. Provides backup and support to teller line upon request or as needed. Assists with answering member contact center calls and FSR loan line as needed.Complies with all company policies, procedures, and service standards. Complies with applicable laws and regulations.

Lead, manage and develop a team of direct and indirect reports in overseeing risks, ensuring exceptional customer service, and related transactional tasks and processes to ensure timely completion, quality, and compliance in retail bankingEngage customers to understand their financial needs, and work proactively to help customers succeed financiallyManage allocation of people and financial resources for Regional BankingMentor and guide talent development of direct reports and assist in hiring talent.Coordinated monthly reconciliation for funds produced during the month and end of the month as well as the fiscal year.Provides financial services to clients based on their financial need.Educates customers on emerging technology and digital solutions.Applies banking protection by adhering to customer confidentiality and other applicable laws and regulations.Monitored bank cardholder transactions to ensure travelers follow guidelines and regulations for use of the Individually Billed Accounts.Coach junior-level bankers with the goal to strengthen product knowledge and identifying customer needs.

Pioneered a team of 10+ employees to meet monthly sales, manage customer accounts, and upsell promotions.Coordinated monthly reconciliation for funds produced during the month and end of the month as well as the fiscal year.Proficient with data analysis and accounts receivables including comprehensive billing and payment plans.Administered and recommended team promotions, transfers and disciplinary actions.Monitored cardholder transactions to ensure travelers follow guidelines and regulations for use of the Individually Billed Accounts.Executed employee evaluations and advised on team improvements and increased performance.

Demonstrated elite customer service, providing detailed and quality instructions while building customer rapport.Managed product inventory and financial reports while overseeing front-end operations including telephone and cash handling.Developed business plans to expand customer sales resulting in a 25% increase in quarterly revenue.Knowledge to review and analyze P&L statementProvide GAS3 selling experience for DIY and DIFM customersAchieved personal / store sales goals and service objectivesManage DIY services including battery installation, testing, wiper installs, etc.Coordinated monthly reconciliation for funds produced during the month and end of the month as well as the fiscal year.Ensure high standards of customer service including prompt handling of any complaints for product and operational standards.Monitored store cardholder transactions to ensure travelers follow guidelines and regulations for use of the Individually Billed Accounts.Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties)Weekly scheduling process