Bryan Plegue Email & Phone Number

Detroit, Mi

Detroit, Mi

• Transitioned into a new role to aid in the development and implementation of a Managed Service Agreement with DTE Energy, which ultimately carved out 9 new IT Managed Serviceso Worked directly with internal team and DTE Managers to create 2 Statements of Work for Shared Infrastructureo Compiled and provided data to internal management to quote adequate pricing for the Statements of Worko Created an end-to-end onboarding process to establish a feasible timeline to transition contingent labor resources from the Managed Service Provider (MSP) to the Managed Services• Spearheaded the creation of a workflow process to direct the internal leadership team during a declared Major Incident at DTE Energy

Detroit, Mi

• Assisted Program Manager and Fulfillment Lead with daily MSP operations for IT contingent labor at DTE Energyo Reviewed new candidate submittals and determined whether to send DTE’s required pre-hire assessmento Coordinated candidate interviews with DTE Managers and supplierso Verified onboarding forms (e.g. drug screen and background check) to ensure selected candidates were fully compliant with DTE’s requirementso Submitted electronic forms to DTE Managers to grant new hires access to DTE systemso Held orientation for all new hires on their first day, which included assisting with the completion of all new-hire documents, providing adequate training with the timekeeping system, taking them to get badged, and bringing them to their new DTE Managero Aided with offboarding consultants when a DTE Manager wished to end their contract • Spearheaded a PowerPoint presentation for each Quarterly Business Review with DTE Executives• Responsible for the creation of monthly and ad hoc BI reports as requested by DTE personnel while ensuring accurate data was presented • Created a system for monitoring timesheets to ensure all DTE Managers were approving in a timely fashion• Educated and trained suppliers, managers, and consultants on all relevant processes of the MSP’s vendor management system, which included the development and distribution of training materials

Centerline, Mi

EDI Clerk/Container Management, July 2013 to May 2016 Wico Metal Products, Warren, Michigan▪ EDI Clerko First point of contact with the “Big Three” and other major automotive companies, such as Tower Automotive, for shipping and part-demand related issueso Entering and processing customer orders to ensure timely shipments of producto Entering data to create customer paperwork for shipment of producto Transmitting Advanced Shipping Notifications (ASNs) to customers through Electronic Data Interchange (EDI)o Monitoring Chrysler systems S.M.A.R.T and PC Portal II and Ford system CMMS3 daily to ensure the company remains in good supplier standingo Monitoring both Chrysler and Ford supplier ratings daily and reporting them monthly to upper management through a detailed PowerPoint presentation▪ Container Managemento Helped design and implement a full container tracking system for shippingo Overseeing all aspects of the container tracking system, such as making sure all pertinent employees are performing their tasks correctlyo Monitoring inventories of over 60 different containers internally on a daily basis to ensure timely shipments of producto Monitoring container inventories in Chrysler Container Management System (CMS) and entering returns daily to ensure timely return of all Chrysler owned containerso First point of contact with all customers for all container related issues

•Assisted Branch Manager with daily operations•Managed a fleet of over 160 cars•Handled accounts payable and receivable, including daily balancing of the cash drawer•Inside and outside sales experience•Direct contact with major accounts such as body shops and insurance companies•Supervised 3-4 employees•Ensured customer satisfaction and repeat business

•Assisted with initial start up of the small business•Established systems for invoicing, record keeping and payment methods•Supervised 1-2 employees on job sites•Ensured customer satisfaction and repeat business

•Promoted from Housing Service Worker to Coordinator within 1 semester •Performed tasks for all student positions both front and back of the house as well as trained new Housing Service Workers•Oversaw a team of 15-25 students•Assisted with keeping proper attendance records•Ensured a smooth meal service for 1500 student diners per meal

Chesterfield, Michigan

• Performed tasks including landscaping, gardening, and pond building• Efficiently worked with a team to perform tasks to client satisfaction• Assisted in designing and executing plans to client satisfactions