Bryan Rivelli Email & Phone Number

Network with property professionals and sign them up for the clients referral programs. Outreach to property referrals and other potential customers via telephone and email. Demonstrate and sell the Client services like TV, internet and cellphone service. Be the direct line of communication between client executives, property management and customers. Organize meetings between the client and the property management and leasing teams to build a strong working relationship. Ran social media to promote and create events for customersPlanned, booked entertainment, and created budgets for large events. Oversaw client concerns first hand: i.e. Inviting guests to return for a better experience, using yelp and facebook to address customer concerns, and overseeing their individual restaurant experiencesIntegrated new strategies to improve guest service and staff morale by creating various employee and customer contests, suggesting new ideas for improving current company policies and supervising their implementation, and properly supervising staffProvided superior customer service in addition to determining areas of improvement for cost control and safety policies; implemented those improvements while working front of house, which quickly improved costs and reduced the number of safety incidents that occurred. Hired and trained team members with a focus on individual performance and setting realistic improvement goals, as well as defining employee functions and keeping individuals on task. Attended corporate functions and conferences while networking with other restaurant managers and executivestaff. Assisted with social media campaigns, efficiently promoting events to increase awareness. Excellent written and verbal communication. Creating loyal clientele bases. Building a quality online following using social media. Identifying trends and developments on social media. Coordinating influencer content for multiple social channels at key events, including live content. Working accurately with figures to manage budgets,

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  City University Of New York-College Of Staten Island

  Communication And Media Studies