General Manager
● Ran social media to promote and create events for customers● Planned, booked entertainment, and created budgets for large events● Supervised opening and closing procedures to ensure labels, sanitation, and setup are all held to health codeand restaurant standards● Oversaw guest issues first hand: i.e. Inviting guests to return for a better experience, using yelp and facebook toaddress customer concerns, and overseeing their individual restaurant experiences● Integrated new strategies to improve guest service and staff morale by creating various employee and customercontests, suggesting new ideas for improving current company policies and supervising their implementation,and properly supervising staff