Bryan Ross Email & Phone Number

Redwood Empire - Central Area - Northern California

Identify and meet with potential customers in repair and industrial sector and build and maintain strong relationships with existing and new customers. Use product and industry knowledge to identifying solutions for customers' needs. Prepare and deliver sales proposals, quotes and service agreements, and work closely with internal teams to provide market analysis and customer support.

Involved in strategic planning, policy development, operational oversight, financial management, environmental stewardship, public relations and communication.

Ukiah, California, United States

Home Improvement and top 20 Ace Hardware Retailer. Report directly to ownership of multi unit business. Managed Ace Retail Store, Home Design Center, Lumber Yard and Pro Contract Sales. Involved in creating policies and policies for companywide operations and administration. Oversaw vendor relations, code enforcement, and customer relations. Project manager for store renovation and various merchandising projects. Ace Pinnacle (operations and service top standard award) 3 years in a row. Built… Show more Home Improvement and top 20 Ace Hardware Retailer. Report directly to ownership of multi unit business. Managed Ace Retail Store, Home Design Center, Lumber Yard and Pro Contract Sales. Involved in creating policies and policies for companywide operations and administration. Oversaw vendor relations, code enforcement, and customer relations. Project manager for store renovation and various merchandising projects. Ace Pinnacle (operations and service top standard award) 3 years in a row. Built a great customer service reputation recognized by competitors and community as a model to strive for. Show less

Ukiah, California, United States

Took over store remodel as project manager and interim general manager at a location with operational challenges. Met with regional as well as corporate executives to submit plan to restore project integrity and maintain customer service standards during project. Executed renovation and staffing enhancement with recognition and praise during corporate visits through project completion.

Ukiah, California, United States

Overseen and directly involved with lending and other financial services for individuals and business accounts. Recruiting, onboarding, training and retention of tellers, bankers and lending staff. I was recruited even with no banking background due to my aptitude for learning and reputation as a project manager turning around underperforming businesses.

Santa Rosa, California, United States

During first three years with the team I put in place we achieved over twenty percent increases each year in sales and for next three years we continued to have double digit sales increases as well as achieving high operational and customer service standards. On several occasions I was asked to spend weeks in other locations as an operations rescue specialist. The Ukiah team during my leadership became number one in sales and net profit for all of Northern California and Nevada. I had four… Show more During first three years with the team I put in place we achieved over twenty percent increases each year in sales and for next three years we continued to have double digit sales increases as well as achieving high operational and customer service standards. On several occasions I was asked to spend weeks in other locations as an operations rescue specialist. The Ukiah team during my leadership became number one in sales and net profit for all of Northern California and Nevada. I had four assistants who reported to me advanced in the company to become successful store managers. Show less

Ukiah, California, United States

Previous to acquisition company was Longs Drug Stores. Worked on special projects including four month long project traveling to locations throughout the west to train store leadership and implement a complete revision for inventory management. Selected as Business Partner for this project due to success as one able to take complex procedures and simplify the training and execution. Ukiah Store was selected as the District Training Center for pharmacy and store staff due to operational high… Show more Previous to acquisition company was Longs Drug Stores. Worked on special projects including four month long project traveling to locations throughout the west to train store leadership and implement a complete revision for inventory management. Selected as Business Partner for this project due to success as one able to take complex procedures and simplify the training and execution. Ukiah Store was selected as the District Training Center for pharmacy and store staff due to operational high standards my team put in place. Show less