Bryan Perez Email & Phone Number

Salt Lake City, Utah, United States

Lead cross-functional collaboration between internal stakeholders and an external SAFe teamto transform reporting from spreadsheets to a dynamic user interface; lead market researchto gather user requirements, review and optimize deliverables for stakeholder and regulatoryalignment, and manage timelines to ensure a successful product launch.Manage client relations by leading customer feedback integration into product deliverables,maintaining 'exceptional' ratings for quality, cost, and management.Coach cross-functional team members in strategic planning, client communication, qualitymanagement, root cause analysis, budget management, and project start-up activities, whichimproved performance metrics 20%.Implement leadership training program to improve client communication and stakeholderengagement, with 95% of participants reporting the training exceeded expectations.

New Orleans, Louisiana, United States

Led the production and release of customer-facing reports, and collaborated closely withclients to ensure alignment; developed and managed marketing strategies that significantlyreduced customer support inquiries by 60% through clearer product messaging.Implemented improvements and key performance indicators, resulting in two years of timely,cost-effective, and error-free report deliveries.Identified strategic opportunities to optimize project workflows, enhance internal capabilities,and lower costs, resulting in a 12% project budget reduction.

Chicago, Illinois, United States

Created and delivered webinars to over 800 participants, achieving 90%+ satisfaction bycustomizing content to customer needs, supporting internal and external communicationinitiatives, and enhancing product positioning and stakeholder communication.Conducted qualitative research by designing interview questions and guides, leadinginterviews, and evaluating program impacts; summarized and synthesized findings to enhanceprogram effectiveness, contributing to informed decision-making by stakeholders.Crafted technical documents, memos, and reports that supported customers’ strategicplanning and stakeholder communications.

Austin, Texas Area

Developed interactive dashboards and financial reports for state-wide strategic initiatives,securing critical funding allocations.Established centralized internal databases to improve budget tracking and reduceinconsistencies, enhancing public reporting accuracy.

Austin, Texas Area

Authored policy briefs and white papers on the Affordable Care Act (ACA) and patient safety, translating complex healthcare regulations into clear, actionable insights for advocacy initiatives.Conducted nationwide interviews, gathering compelling personal stories and developing content for a high-impact campaign, driving public awareness and engagement around healthcare reform.

Master Of Business Administration - Mba

Focus on Marketing and Strategy

Master'S Degree, Public Affairs

Bachelor Of Arts (Ba), Sociology