Bryan Sample Email & Phone Number

Reno, Nevada Area

Reno, Nevada

• Oversee and direct the residential line of business including customer relations, departmental budgeting, scheduling, franchise agreement maintenance and local government relations.
• Managing and leading 60 direct reports, including class A & B truck drivers, lead drivers, and office staff.
• Responsibility of ensuring timely service for 150,000 customers with an associated $4.5 million in services per month.
• Proctoring and managing safety meetings, reporting, and initiatives for the hauling site to drive safety metrics with emphasis on eliminating lost time incidents and OSHA recordable
• 10% YOY improvement on operational liability claims.
• Engage in quarterly P&L reviews at the district level to identify cost savings opportunities and develop operational budgeting targets.

• Managed contractor, vendor and employee relationships on multiple large projects; Managed billing, purchase orders and collections; Developed the schedule of weekly/monthly inspections, and preventative maintenance for.
• Upheld job site safety guidelines, perform inspections of equipment within guidelines in the allowed hours without compromising safety or quality. Document findings and make corrective recommendations to customer.
• Consult with customer regarding all repair and safety related issues and determined labor and tool estimates. ·
• Applied the contents of all MSHA, OSHA, and other codes or regulations pertaining to our industry; organized trainings for staff, managed staff certification requirements.
• Provide complete state inspection reports and other required and appropriate documents for certified equipment.
• Maintain all company issued equipment, vehicle and assets in a safe and proper working order. Operate tools, equipment and vehicles.

Reno, Nevada Area

• Initiated sales prospects and sold in target markets using networking, referrals and direct selling.
• Responsible for implementing consultative selling and establishing a trusted advisor relationship to best determine customer needs for their business.
• Met and exceeded quarterly and annual sales goals in excess of 120% each year. 
• Successfully Piloted Intuit’s Flagship Payroll Product and brought to market.
• Siebel (Oracle) and Salesforce SME (Subject Matter Expert)
• Multiple annual CEO Sales Club winner.

• Educated and engaged customers through product demonstrations, interaction and providing prompt and courteous customer service.
• Sold all products and services offered as well as up-sold to increase total sales revenue.
• Handled all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders.
• Maintained strong knowledge of all products, accessories, pricing plans, promotions, service features, competitive offers while providing critical market feedback.
• Consistently met all sales metrics and provided exceptional customer service.

• Responsible for producing high quality loans that met Home Mortgage guidelines by building relationships with realtors, builders, financial professionals, banks, stores, past customers and other nontraditional sources.
• Received customer applications, quote the rate and points.
• Analyzed detailed financial and credit data, matching customer needs with an appropriate loan program and level of risk.