Bryan Saunders Email & Phone Number

Raleigh-Durham, North Carolina Area

-Manage fifteen key Global Enterprise segment renewals for FY2025-Work with renewal managers to determine the renewal scope, discuss MACD opportunities, and strategize the next steps to ensure each renewal is booked on schedule-Create a customer hierarchy for each account to ensure all install sites and CR party ID’s are correctly aligned to the global ultimate ID-Navigate through various tools, reports, and processes to validate and investigate sources of data pollution to… Show more -Manage fifteen key Global Enterprise segment renewals for FY2025-Work with renewal managers to determine the renewal scope, discuss MACD opportunities, and strategize the next steps to ensure each renewal is booked on schedule-Create a customer hierarchy for each account to ensure all install sites and CR party ID’s are correctly aligned to the global ultimate ID-Navigate through various tools, reports, and processes to validate and investigate sources of data pollution to determine what can be reconciled-Collaborate with asset managers to execute MACD’s as requested by the renewal manager to provide a smooth and efficient quoting process for the customer & partner-Create estimates for renewals to provide the account team with a list price to share with the customer-Create valid quotes that are ordered and booked by partners & customers-Generate pivot tables to make large data sets easier to analyze and interpret for renewal managers Show less

Raleigh-Durham, North Carolina Area

-Oversee extended support deals from inception to entitlement while collaborating with account teams and CPS throughout the process-Validate data through the MSS tool and amend errors before booking and entitlement-Complete the assessment database template for each deal that includes: LDOS details, technology groups, amount of times each PID has been extended past LDOS, and previous TAC cases opened for each PID-Provide assessment database template to TAC directors for approval to… Show more -Oversee extended support deals from inception to entitlement while collaborating with account teams and CPS throughout the process-Validate data through the MSS tool and amend errors before booking and entitlement-Complete the assessment database template for each deal that includes: LDOS details, technology groups, amount of times each PID has been extended past LDOS, and previous TAC cases opened for each PID-Provide assessment database template to TAC directors for approval to extend support past the LDOS date-Update and clean up the assessment database template to improve accuracy and efficiency with all of the devices that are assessed-Run and publish a weekly report through Tableau that highlights the number of deals in each stage of the assessment process, the number of weekly deals booked, and the net total amount made to date for the fiscal year-Participate in daily team calls to provide updates on current assessments, discuss escalations, and projects -Manipulate data between spreadsheets using V look-ups and pivot tables Show less

Raleigh-Durham, North Carolina Area

-Manage approximately 125,000 assets between 4 customers, valuing approximately $380 million-Provide monthly reports to the account team, partner, and customer regarding current device locations, contracts, service coverage status, and end of life details, to optimize the customer’s install base-Generate monthly attach rate reports to find uncovered devices to mitigate risk for each customer-Review the install base assessment report monthly to identify contract, site ID… Show more -Manage approximately 125,000 assets between 4 customers, valuing approximately $380 million-Provide monthly reports to the account team, partner, and customer regarding current device locations, contracts, service coverage status, and end of life details, to optimize the customer’s install base-Generate monthly attach rate reports to find uncovered devices to mitigate risk for each customer-Review the install base assessment report monthly to identify contract, site ID consolidation, and site ID change opportunities to clean up and reconcile the customer’s install base-Compare large data sets by running V look-ups and other formulas in Excel to efficiently manage the install base-Coordinate and lead monthly customer calls reviewing their install base and answering any questions-Identify and inform the customer of MACD opportunities and perform as requested-Establish and maintain relationships with customers, partners and Cisco account teams; serve as a liaison between sales, various internal support teams, and asset management teams Show less

Rtp

-Worked directly with the IBM account team to create valid and orderable quotes -Granted contract access to users to enable them to have quote access-Participated in weekly Webex meetings to discuss current deals and future deals in the pipeline-Ran QA checks upon quote validation to ensure all of the data matched what was requested-Scrubbed data by running SNIF reports and V look-ups on provided inventory in order to proactively reduce the amount of hardstop errors on CSCC… Show more -Worked directly with the IBM account team to create valid and orderable quotes -Granted contract access to users to enable them to have quote access-Participated in weekly Webex meetings to discuss current deals and future deals in the pipeline-Ran QA checks upon quote validation to ensure all of the data matched what was requested-Scrubbed data by running SNIF reports and V look-ups on provided inventory in order to proactively reduce the amount of hardstop errors on CSCC quotes-Opened cases and collaborated with GSD or other internal Cisco teams when requests were out of scope Show less

Raleigh-Durham, North Carolina Area

-Provide quoting support to Stakeholders in a timely manner in order to expedite sales transactions between Cisco & authorized partners/customers- Prepare and scrub provided inventory and data prior to quoting- Communicate status and updates to designated deal Stakeholders, Service Sales, Product Sales, and Customers/Partners in a timely manner- Validation of data using CSCC and other Cisco internal tools to generate quality quotes for service deals- Frequently setting and… Show more -Provide quoting support to Stakeholders in a timely manner in order to expedite sales transactions between Cisco & authorized partners/customers- Prepare and scrub provided inventory and data prior to quoting- Communicate status and updates to designated deal Stakeholders, Service Sales, Product Sales, and Customers/Partners in a timely manner- Validation of data using CSCC and other Cisco internal tools to generate quality quotes for service deals- Frequently setting and managing expectations to stakeholders around delivery and requirements - Proactively oversee and escalate issues related to designated deals- Coordinate with various cross-functional teams Show less

Raleigh-Durham, North Carolina Area

-Provide operational support to Cisco client service managers/representatives & stakeholders in order to improve & expedite the sales experience between Cisco & authorized resellers/direct customers -Assist sales team with DSA support including deal registration & quote creation/modification-Facilitate contract management requests including service renewals, contract & product edits, bookings, terminations etc.- Assist with service renewal quotes for Client Service Managers and… Show more -Provide operational support to Cisco client service managers/representatives & stakeholders in order to improve & expedite the sales experience between Cisco & authorized resellers/direct customers -Assist sales team with DSA support including deal registration & quote creation/modification-Facilitate contract management requests including service renewals, contract & product edits, bookings, terminations etc.- Assist with service renewal quotes for Client Service Managers and partners on new and existing contracts-Assist Virtual Sales Specialists with Ironport renewals-Generate Estimates in Excel for partner & customer renewals & net new quotes- Create roadmaps for partner specializations & certifications in order to instruct the reseller on requirements necessary to improve their qualification to sell Cisco equipment- Offer profile management support including contract association requests & SAMT access, etc- Selected to serve as a mentor to newly hired analysts within the organization-Act as a liaison between the Cisco sales team and various cross functional teams Show less

Asheboro, Nc

-Prepared consumer and commercial loan documentation packages weekly -Reviewed returned loan packages weekly for proper completion of all required documentation-Uploaded over one-hundred new loans to Streamline system each month-Sent lien perfection documents daily to First American Title Insurance Company for recording -Entered any pending documentation in the collateral exception tracking system on Silverlake-Worked with co-workers on loan packages and… Show more -Prepared consumer and commercial loan documentation packages weekly -Reviewed returned loan packages weekly for proper completion of all required documentation-Uploaded over one-hundred new loans to Streamline system each month-Sent lien perfection documents daily to First American Title Insurance Company for recording -Entered any pending documentation in the collateral exception tracking system on Silverlake-Worked with co-workers on loan packages and projects-Communicated with loan officers about their loan packages and aided them on loan documentation Show less

Asheboro, North Carolina

-Managed receipts and maintained accounting records-Maintained and restocked inventory on a daily basis

-Provided one-on one assistance to five students twice a week in Statistics and Algebra

-Advised students regarding financial aid questions and procedures-Provided administrative assistance to staff (answered the phone, filed financial aid documents, mailed and faxed financial aid information to students)

Communication, Public And Interpersonal Relations, 3.139

Activities and Societies: Gamma Betta Phi Society, Campus Crusade for Christ, Campus Christian Fellowship, Intrumural sports

Associate Of Arts (Aa), Communication, General

Activities and Societies: Student Government, Phi Theta Kappa