Bryan Siddall Email & Phone Number

Boise, Id, Us

Boise, Id, Us

New York, Ny, Us

● Position focused on improving overall guest experience, requiring blocks of time spent in given locations to proactively observe, identify and implement operational improvements to maximize efficiency and service.● Supervised multiple restaurants from a service perspective each day, including all New York locations; collaborated with international team members, as well as conducted a service workshop onsite in Sao Paulo. ● Served as Interim General Manager for approximately six weeks while between GMs; standardized steps of service, rewrote employee training manuals, created more efficient SOPs for carryout and delivery services.● Oversaw Mystery Shopper program and monitored guest services scores for New York locations; conducted customized training for a group of 50+ team members on service, culture, technical service, and hospitality.

● Responsible for managing all operations for the top-rated restaurant in Detroit, supervised a team of eight managers and a $12M annual F&B program, including oversight of event spaces and banquet operations.● Built relationships and nurtured leadership growth among managers and staff members, effectively stabilized turnover and leveraged sustainable growth for the entire operation by second year of business.● Coordinated co-branding and private-labeling efforts with a number of popular and emerging local producers of spirits, wine and beer to create a more unique, customized and engaging lounge experience. ● Planned and implemented promotions, such as a weekly music event, driving sales during non-peak hours, as well as orchestrated site-wide programming, including coordination of a James Beard Foundation dinner.

New York, Ny, Us

● Planned and supervised operations of the formal dining room, “Matador Bar” and “Matador Beach Terrace”, oversaw public and private events, including full restaurant buy-outs with contract values exceeding $100K.● Developed steps of service and ensured proper staff training; performed operational analysis as a means to proactively identify and address areas and/or processes where changes could result in increased efficiency.

New York, Ny, Us

● Supervised and led fine dining service in two dining rooms, including three-Michelin Jean-Georges; hired and trained front of house staff, assuring the highest standard of guest experience at all points of service.● Promoted achievement of operational and sales goals by maintaining a consistent level of excellence in staff knowledge and service delivery via ongoing training, positive communication and leadership-by-example.

Austin, Tx, Us

● Supervised and led >180 team members, covering five locations and including a new store opening, assisted store team leaders in running a $30M business, coordinating on a regular basis with global headquarters.● Managed team of accounting professionals ensuring receivables, payables, inventory and general ledger accounting operations were executed in accordance with company policies, internal controls and U.S. GAAP.● Provided leadership for nine different teams, executed store safety and food safety in accordance with all regulatory standards and guidelines, ensured extraordinary customer service, retailing and quality control.

Austin, Tx, Us

● Managed and coordinated Human Resource functions for five stores, encompassing >800 team members, directly supervised six Payroll and Benefits Specialists, providing ongoing oversight and evaluation.● Educated and enrolled team members in corporate benefits programs, including annual benefits vote, open enrollment, etc.; trained Team Members and Team Leaders on policies and rollout of a new handbook.● Managed staffing needs via iCIMS, job fairs, local culinary institutes and labor analysis, created tools and training for labor analysis, promoted / executed new programs for efficiencies, green mission and morale.● Processed payroll for team member groups with Kronos, Workday and PeopleSoft, managed workers’ compensation claims, coordinated return to work status, and worked closely with Regional Risk Manager.

Chicago, Illinois, Us

Provide outstanding customer service in a fine dining environment.Work as the lead of a multi-person team to provide a quality dining experience.Assist in the training of new staff members.

Researched complex questions of employment law in a boutique law firm.Wrote demand letters, research memos, and website articles.Assisted in writing and editing scholarly papers and presentations for principal attorney.

Workers' compensation law clerk with general research responsibilities in mid-size law firm.Wrote appellate briefs for the Illinois Workers' Compensation Commission.Completed transcript reviews, file workups, and deposition reviews.

Columbus, Ohio, Us

Provided community HIV prevention outreach.Administered oral HIV test to anonymous clients at community centers and counseled prevention methods.Guest lecturer on HIV/AIDS prevention and statistics; Trained new staff.Assisted managers in general operations and supervision.

Aided physicians in gaining hospital credentials for emergency department care.Enrolled physicians into health insurance plans including Medicare and Medicaid.

Juris Doctor, Employment Law

Bachelor Of Arts, Sociology, Community Studies And Public Health