As a General Manager at Toronto Honda, I lead a dynamic team of professionals who are passionate about transforming the automotive retail industry. With over 10 years of experience in the field, I have developed and honed my skills in outbound sales, new business development, and vehicles, earning multiple awards and recognitions for my performance and achievements.My mission is to deliver stellar results by blending innovation, people power, relentless focus on improvement and efficiency, and a fanatical devotion to customer satisfaction. I have successfully revamped our used vehicle operations, refined our F&I process, improved our service sales, and pioneered innovative marketing programs. I am also a proud graduate of the NADA Academy for General Management, where I learned the best practices and strategies for running a successful dealership. I am always eager to learn new things and stay ahead of the industry trends.
Listed skills include Automotive, Customer Satisfaction, Vehicles, Customer Service, and 25 others.