Bryan Strom Email & Phone Number

Austin, Texas, United States

Pioneered the Senior Leasing Consultant role, establishing it within the organization.Spearheaded a digital revolution by integrating cutting-edge online tools and lead tracking systems, resulting in optimized leasing procedures and increased efficiency.Provided top-tier customer service through active listening, creating a warm and inviting atmosphere while maintaining a professional demeanor.Demonstrated profound market expertise by constantly updating knowledge of the apartment… Show more Pioneered the Senior Leasing Consultant role, establishing it within the organization.Spearheaded a digital revolution by integrating cutting-edge online tools and lead tracking systems, resulting in optimized leasing procedures and increased efficiency.Provided top-tier customer service through active listening, creating a warm and inviting atmosphere while maintaining a professional demeanor.Demonstrated profound market expertise by constantly updating knowledge of the apartment community, local competitors, and the neighborhood, enabling confident decision-making.Ensured seamless communication by professionally responding to leads from diverse sources with meticulous documentation.Upheld strict regulatory compliance in adherence to Sandalwood policies, Fair Housing, ADA, Fair Credit Reporting Act, and federal/state laws. Show less

Austin, Texas, United States

Devised and executed strategic account plans, leading to substantial revenue growth and surpassing daily KPI metrics.Cultivated robust relationships with key decision-makers, aligning business objectives and addressing pain points through tailored evaluations.Identified and capitalized on opportunities to deliver bespoke marketing solutions, driven by comprehensive assessments of online presence needs.Expertly communicated the value proposition of Surefire Local's offerings to… Show more Devised and executed strategic account plans, leading to substantial revenue growth and surpassing daily KPI metrics.Cultivated robust relationships with key decision-makers, aligning business objectives and addressing pain points through tailored evaluations.Identified and capitalized on opportunities to deliver bespoke marketing solutions, driven by comprehensive assessments of online presence needs.Expertly communicated the value proposition of Surefire Local's offerings to prospects and clients.Seamlessly collaborated with cross-functional teams to ensure successful implementation and client satisfaction. Show less

Austin, Texas, United States

The Customer Advisor Team acts as the leading edge of customer engagement for all new Homeward applicants and is responsible for driving conversion of high-intent, highly qualified customers. As part of the team, I am responsible for quickly engaging with and educating prospective customers and their agents on the Homeward Way while helping them start their journey.Responsibilities include: Handling of inbound/outbound calls and emails to engage with and educate prospective… Show more The Customer Advisor Team acts as the leading edge of customer engagement for all new Homeward applicants and is responsible for driving conversion of high-intent, highly qualified customers. As part of the team, I am responsible for quickly engaging with and educating prospective customers and their agents on the Homeward Way while helping them start their journey.Responsibilities include: Handling of inbound/outbound calls and emails to engage with and educate prospective customers and their real estate agentsWorking with our approval team to build a pipeline of customers high-intent, eligible customersProviding the best customer experience possibleEducating customers on the Homeward Way and partnering with them to start their journeyTaking a consultative approach in helping customers overcome issues and achieve their goals Providing detailed, insightful feedback to our product and marketing teams on the customer experience with Homeward ensuring we keep the customer at the center of our solutions Show less

Austin, Texas

Austin, Texas

• Performance based commission sales – work at 10% commission sales rate• Strict commission sales goals – daily and monthly goals • Engage with customers and hold customer service at utmost importance • Built and maintain clientele by way of email, phone and in-sore customer relationships

• Organize, check in/out and disburse high inventory volume to appropriate departments