ACRM KYC Risk Evaluation Management (REM) is an AML function that is responsible for conducting a risk evaluation of new and existing clients with certain high-risk attributes. A risk evaluation is a holistic assessment on high-risk attributes reviewing in conjunction with the client’s KYC profile to determine whether to on-board or maintain the relationship from an AML perspective. To achieve this goal, a REM analyst needs to be able to understand risk concepts, identify root causes, and analyze complex issue.Key Responsibilities• Understanding the applicable Global KYC Polices, Standards and Procedures.• Assess various components of the KYC profile to support the disposition of the client. This is include: Client Information, Ownership Structure, Name Screening Matches, EDD, Product Profile, and Local Requirements.• Identify and analyze interconnected risks within a KYC profile.• When necessary, independently investigate risks components to understand context and resolve material issues.• Provide clear, concise, and self-sustaining risk analyses that support ultimate disposition of each KYC profile reviewed.• Disposition each KYC profile in a timely and effective manner.• Provide advice from an AML perspective on issues escalated by the Business.• Escalate AML concerns or any significant suspicious activities to senior management.• Coordinate workflow of KYC Records that have routed to REM.• Operationally review and apply risk rating overrides in applicable systems when requested by AML / non-AML functions.• Track and perform reconciliation on requested risk rating overrides.• Support management with provision of accurate weekly and monthly metrics if requested.• Ability to review KYC profile with higher risk characteristics (Category A Negative News, AML program issues, etc.).• Responsibilities may evolve as the program dictates.*** Please refer to my CV for more details.

Acting as first line of defense in AML by monitoring clients’ transaction to prevent Citi expose in any AML risk. Delivering high quality of case review by maintaining upmost levels of professionalism. Escalate any suspicious clients’ transaction activities to country compliance team.The Execution Analyst 2 is an intermediate position responsible for performing risk and compliance reviews in coordination with the border Anti-Money Laundering (AML) team. The overall objective is to utilize in-depth AML knowledge to review, analyze and conduct effective due diligence and investigations on higher risk cases that me be a potential risk to Citi.Business Segment: Institutional Clients Group (ICG) (Aug 2018 to Sept 2020)Supporting Country: Australia, Indonesia, New Zealand and ThailandBusiness Segment: Credit Card (Oct 2020 to Feb 2022)Supporting Country: Hong KongBusiness Segment: Global Consumer Banking (GCB / Retail) (Mar 2022 to Present)Supporting Country: United States*** Please refer to my CV for more details.

Industry: Banking / Financial ServicesSpecialization: Banking/Financial ServicesRole: Credit ManagementPosition Level: Senior ExecutiveOutlineActing as back end reporting on outsourcing agency collection. Ensure agency’s collection procedure is in comply with BNM rules and regulations, with no any violation issues. Generate daily, monthly report and update yearly report as per usual. Key Responsibilities• Prepared proposal for customer to do settlement for unsecured loan.• Prepared daily and monthly report to top management (productivity).• Prepared assignment batches for outsourcing collection agency (OCA).• Handle inbound call customers.• Handle compliant cases.• Handle monthly and annual audit / compliance report• Handle customer query and settlements.• Admin support (update payment, filling, monthly report, daily report)• Dealing with OCA and make sure OCA comply with BNM guideline and company compliance.• Ad hoc task including involvement in settlement program, monthly OCA meeting, file assignment.Key Achievement/ Projects• Manage to assist employer to having positive collection figure compared to previous months.• Manage to handle customer complaint and able to settle on our end without further action taken by customer.

Industry: InsuranceSpecialization: Sales - Financial Services (Insurance, Unit Trust, etc)Role: Insurance AgentPosition Level: Junior ExecutiveOutlineActing as sales advisor in financial planning for customers. Provide excellent customer service and assistance whenever needed. Key Responsibilities• Liaise with customer on pre and post sales.• Engage and interact with customer face-to-face.• Analyze financial information obtained from clients to determine strategies for meeting client’s financial objective.• Prospect and sell products to customers via Benefit.