Bryan Valdez Email & Phone Number

Mckinney, TX, US

• Successfully undergoing training for the Salesforce Administrator Certification, demonstrating comprehensive understanding of Salesforce applications and maintaining user roles and security.
• Obtaining hands-on experience in customization and configuration of Salesforce.com platform, including the creation of fields, page layouts, reports, dashboards, and process automation.
• Learning to apply Salesforce knowledge to real-world scenarios, implementing a sales process, and creating a… Show more
• Learning to apply Salesforce knowledge to real-world scenarios, implementing a sales process, and creating a security model for a fictional company in Trailblazer.
• Developing skills in data import, export within Salesforce. Show less

• ISS—Inbound Support Services Process Guide
• Create “trouble tickets” if conflict has been detected to ensure trust between sellers and vendors.
• Communication representative between vendors and sellers.
• Documentation of merchandise to troubleshoot returns and exchanges.
• Provide descriptions of merchandise and record consumers' concerns and complaints.
• Examine and quality assurance of all merchandise in the warehouse to ensure correct labeling.

• McDonald's / Department Manager- Level 3
• Provided foundational customer service skills and the pathway to basic human interaction and problemsolving opportunities.
• Maintain sanitation and health standards in the work setting.
• Ensure fellow associates are performing in the interests of efficiency and fulfilling obligations of thecustomers.
• Collaborate with coworkers and customers of all ages and backgrounds to consolidate a service thatencourages trust and… Show more McDonald's / Department Manager- Level 3
• Collaborate with coworkers and customers of all ages and backgrounds to consolidate a service thatencourages trust and satisfaction in the product.