Bryan Valdez Email & Phone Number

Mckinney, Tx, Us

● Successfully undergoing training for the Salesforce Administrator Certification, demonstrating comprehensive understanding of Salesforce applications and maintaining user roles and security.● Obtaining hands-on experience in customization and configuration of Salesforce.com platform, including the creation of fields, page layouts, reports, dashboards, and process automation.● Learning to apply Salesforce knowledge to real-world scenarios, implementing a sales process, and creating a… Show more ● Successfully undergoing training for the Salesforce Administrator Certification, demonstrating comprehensive understanding of Salesforce applications and maintaining user roles and security.● Obtaining hands-on experience in customization and configuration of Salesforce.com platform, including the creation of fields, page layouts, reports, dashboards, and process automation.● Learning to apply Salesforce knowledge to real-world scenarios, implementing a sales process, and creating a security model for a fictional company in Trailblazer.● Developing skills in data import, export within Salesforce. Show less

ISS—Inbound Support Services Process Guide● Create “trouble tickets” if conflict has been detected to ensure trust between sellers and vendors.● Communication representative between vendors and sellers.● Documentation of merchandise to troubleshoot returns and exchanges.● Provide descriptions of merchandise and record consumers' concerns and complaints.● Examine and quality assurance of all merchandise in the warehouse to ensure correct labeling.● Verification of items… Show more ISS—Inbound Support Services Process Guide● Create “trouble tickets” if conflict has been detected to ensure trust between sellers and vendors.● Communication representative between vendors and sellers.● Documentation of merchandise to troubleshoot returns and exchanges.● Provide descriptions of merchandise and record consumers' concerns and complaints.● Examine and quality assurance of all merchandise in the warehouse to ensure correct labeling.● Verification of items to ensure no infiltration of fraudulent activities whether it derived from internal or external bounds.● Accuracy and precision to ensure customer’s trust in the sellers, vendors, and products.-Damage Land Process Guide (when needed)● Examine all defective and damage items to reevaluate the potential of reselling, donating, or destroying it● Create a report in Excel to keep track of pallets process and the rate is being processed at. Show less

McDonald's / Department Manager- Level 3● Provided foundational customer service skills and the pathway to basic human interaction and problemsolving opportunities.● Maintain sanitation and health standards in the work setting.● Ensure fellow associates are performing in the interests of efficiency and fulfilling obligations of thecustomers.● Collaborate with coworkers and customers of all ages and backgrounds to consolidate a service thatencourages trust and… Show more McDonald's / Department Manager- Level 3● Provided foundational customer service skills and the pathway to basic human interaction and problemsolving opportunities.● Maintain sanitation and health standards in the work setting.● Ensure fellow associates are performing in the interests of efficiency and fulfilling obligations of thecustomers.● Collaborate with coworkers and customers of all ages and backgrounds to consolidate a service thatencourages trust and satisfaction in the product.● Ensure all advertisement and promotion projects are updated. Show less