Bryan Van Email & Phone Number

Adelaide, Sa, Au

A mechanical keyboard and custom gaming PC service provider that specialises in build commissions, soldering, desoldering, and online sales of keyboard components.• Developed a strong expertise in keyboard and computer repair and modification, successfully assisting numerous clients in enhancing and customising their mechanical keyboards or computers.• Collaborated with fellow enthusiasts and professionals through online communities, contributing to discussions, sharing expertise, and fostering a vibrant keyboard enthusiast culture.

Perth, Western Australia, Australia

Served as a customer support agent and support liaison officer for a keyboard vendor, answering support tickets, overseeing a diverse user base and ensuring a positive and inclusive environment online.• Actively engaged with community members by promptly responding to their inquiries, providing accurate and helpful answer to their questions regarding their keyboards or their orders.• Improved customer and user experience with creation of a FAQ section and simplifying forums to have an ease of access to different forum threads.• Answering customer support tickets and assisting in warranty claims to manufacturers.

Adelaide, South Australia, Australia

Responsible for maintaining product availability, stocking shelves, ensuring food safety, and providing customer support when needed.• Developed time management and teamwork skills while restocking and organising shelves in a time-sensitive environment which assists in getting tasks completed at a more efficient pace.• Have strong multitasking abilities by handling simultaneous responsibilities such as assisting customers while restocking shelves, leading to efficient use of time and able to assist other work colleagues to finish allocated tasks.• Process cash and credit transactions through cash registers, ensuring accuracy in the accounting of money.• Stepped up to fulfill roles in multiple departments: Customer Service, Dairy, Grocery, Fresh Produce and Meat