Bryan Close Email & Phone Number

Ripley, GB

Derbyshire

Designer and deliverer of comprehensive training solutions for gauging, surveying and design software for the rail industry, for both online/e- learning and classroom environments.Developed all training delivery so that it can be delivered both online and face to face.

Stoke-on-Trent, United Kingdom

Delivered Information Governance Training NHS Staff (Inc. GPs, Dental, Optician and Pharmacy).Developed IG Toolkit Templates.

Derby, United Kingdom

Provided assistant to inbound customer queriesResolved customer issues via telephone and emailAssisted with the development of training

Designed Training Materials for clientsManaged the development of Training Courses for clients

Surrey

Provided IG training to all PCT staff ensure that the PCT was compliant with Department of Health requirements for Information Governance.Evaluated the current IG Training Solution and consulted with the PCT in highlighting areas in which the current solution could be further developed and improved.

Developed and delivered the training for Kuehne & Nagel’s during their rollout of Red Prairie Warehouse Management System during the Virgin Media Project. The training was delivered in a live warehouse environment and comprised of Health & Safety training, Red Prairie training and Core Process training.During this time, I moved from training delivery to.

Worked with the Information Governance and Security Manager to facilitate the implementation of the PCT's uptake and usage of Information Governance, and to ensure complete compliance with all components of the IG toolkit; version 7, in readiness for its upcoming audit. To achieve this, worked with nominated personnel to ensure that they had the required.

Identifying the training requirements and delivering training for Choose and Book for the trust at their three sites, QE11, Lister and Hertford County. Also identifying any discrepancies that currently exist with the way that each site deals with CAB and ensuring that uniformity exists as they move to a specialised service for each specialty for the 3.

Working on the Invest to Improve programme at Luton PCT. Projects include Information Governance, Choose And Book and IM&T

Designed, developed, delivered and evaluated the training material in preparation for the BSS Group’s ROC and CSR projects. Liaised with all levels of the business in order to ensure that all material was ‘fit-for-purpose’, as well as development of the course structure; including gap-fill analysis to ensure that the course met with stakeholder.

Software rollout project to 120,000 end users. Managed a team of Trainers. Author and designer of training materials. Created processes and managed training schedule.Assisted with Project managed deployment and integration of systems, working within a Prince 2 environment. Created project plan, managed risks and issues. Production of weekly highlight.

Delivered the training for the NHS as part of their Choose & Book implementation. Training delivered to all members of the NHS, from Receptionists to Consultants as well as within a variety of surroundings, ranging from classroom environment to 1-1 training in GPs Surgeries. Also instrumental in the design and initial delivery of the training of Choose &.

Author, designer and deliverer of technical and non-technical training material as well as course developer and evaluator for the Internet Service Provider’ BTYahoo! and BTOpenworld. Assisted other sites – nationally and internationally with their training and development requirements. Produced a customer service course that was implimented as part of the.

Msc, Computer Science

Included:- Visual Basic; JAVA; SAP; Web Site design; Oracle; Databases; A.I.; Soft Systems Methodologies; Systems Analysis and Design.

Post Graduate Certificate, Psychology, 2:1

Included:- Real World Research; Evolution & Darwinism; Decision Making; Quantative & Qualitative Methodologies.

Bsc (Hons), Psychology

Activities and Societies: Archery BSc (Hons) Psychology: Included Biological Foundations of Psychology, Cognitive Psychology, Qualitative.