Bryan Alcalá Email & Phone Number

Glendale, California, United States

Santa Monica, California

Costa Mesa, California

Costa Mesa, California

Beverly Hills, Ca

Maximized sales by analysis of Department and Sales Associate statistical performance, by setting goals for each Sales Associate and developing an action for achieving each goal. Recruit, hire and develop an Assistant Manager and Sales Associates that can represent and enhance Neiman Marcus behavior and character. Plan and execute store events in collaboration with PR department. Collaborated with vendors, buyers and execute partners to drive and to create awareness of the departments.• Highest Sales volume Men's Manager at Neiman Marcus from 2008 thru 2014. • Sales record three consecutive years, 2012 thru 2014 for Men's Clothing. • Department of the Year, 2012.

Beverly Hills, Ca

Developed highly motivated teams through mentoring and effective communication. Coached, trained, and empowered sales associates to achieve individual goals working towards the achievement of department and store goals. Participated in the merchandise assortment strategy and floor development with over seventy multi-department vendors.• Partnered with Buying Office and Vendors to create 11 DSA's and Specialists.• Annual buying trips to New York, 2002 - 2006.• Three consecutive years, 2003 - 2005, of double digit increases, 13%, 24% and 24% respectively.

Palos Verdes, Ca

New store opening trainer. Facilitated all store training programs including; New Hire Orientation, Advanced Clienteling, Customer Loyalty, and Diversity classes. Responsible for all staff and executive trading and development requirements. Lead action-planning session to improve internal and external Customer Service evaluations. Facilitated all storewide communication.

Beverly Hills, Ca

• Assistant Manager - Men's Furnishings• Fifth Avenue Club - Personal Shopper• Made-to-Measure Specialist

Beverly Hills, Ca

Glendale, Ca

Anaheim, Ca

One of six Main Street Merchandise Managers responsible for ensuring proper and efficient utilization of staff, maintaining high levels of customer service and satisfaction, observing cast members guest interactions, their compliance with company policies, and annual performance appraisals. Worked on new shop development and construction, and seasonal merchandise set-ups and take-downs.• Collaborated to create a new Stroller/Wheelchair ticketing system, 1993.• Collaborated and instituted a California Angels off-site ticketing system at Great American Pastimes on Main Street USA, 1991.• Management Training Program, 1990 - Disneyland University.

Anaheim, Ca