Bryan Alvarez Email & Phone Number

Merritt Island, Fl, Us

Merritt Island, Florida, United States

Merritt Island, Florida, United States

Merritt Island, Florida

• Develop methods, processes to gather and analyze structured and unstructured data from diverse sources• Develop information tools, applications, algorithms, dashboards, and queries to monitor and improve business performance to support research and engineering.• Developed and maintain an Enterprise Asset Management system for equipment/asset tracking, data management, preventative maintenance (PM) planning, reactive maintenance facilitation, material planning, and reporting capability.• Participate in the development and maintenance of asset strategies, processes, and procedures• Create innovative and agile ways to connect to data and create insights.• Document data and process flow for wide adoption and integration.

Merritt Island, Florida

Setup and configured an operations center to monitor IT Services, Security Cameras, Printers and PRTG to proactively reduce customer related issues by reporting issues before they affect productivity. - Develop, update documentation related to requests, incidents and preventative maintenance for various systems.- Install, configure, diagnose, and correct problems for computers, workstations, servers, services, peripheral equipment, network equipment.- Interface with other teams using operational performance data of current systems when periods of degraded system performance or outages occur.- Operate efficiently under pressure and communicate with customers independently, effectively, clearly and professionally.- Relentless focus on automation all around. - Used SNMP and PRTG to develop and implement visual monitors of health, performance, and consumable levels of IT hardware such as printers.

Harrisburg, Pennsylvania Area

- Act as a consultant, coach, and trainer to educate and inform agency personnel concerning IT procedures and tools.- Provide IT support to executives and board members and directors meetings.- Provide off-hours coverage as needed.- Constantly tightening, improving, and overhauling IT by creating efficient and easy to replicate procedures and policies.- Managing, maintaining, and improving the FOG imaging network and infrastructure.- Maintain the operations of multiple networked devices installed in various offices.- Responsible for maintaining, tracking and deploying all technology equipment for over 4,000 users. - Managing users in AD, create accounts, Map drives, allow and block access…etc.- Automated machine setup with PowerShell, Batch scripts and group policy to reducing deployment time from 40 minutes to 3 minutes.- Helped save $300,000+ dollars in equipment costs by implementing new equipment policies.- Reduce the total amount of monthly help desk