Bryan A. Turner Email & Phone Number

Beverly Hills, California, US

Beverly Hills, California, US

Houston, TX, US

Mclean, VA, US

• 297 Guestrooms; 13,000 Square Feet- Meeting Space
• Ensure the success of events and convention groups by serving as the liaison between the hotel operating departments and the client
• Conduct pre-planning site meetings and assist in the sales process where required
• Manage and execute the terms of the contract for the group/convention/program as outlined by the sales manager
• Build Group Blocks, Input Rooming List and Create Direct Booking links
• Implement File Turnover process from Sales to Convention Services

Mclean, VA, US

• Plan and Execute PM Hotel Group 2016 Sales Summit
• Plan and Execute Grand Opening of hotel restaurant- “Bergen Social”
• Execute written sales agreements for meetings, conventions and events and the successful execution of such events in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
• Maintain relationships among clients, their representatives and the hotel to ensure full participation in servicing accounts
• Executes Banquet Event Orders and Group Resumes accurately with detailed information.
• Partner with Operations Departments

New York, NY, US

• Reserve conference rooms and coordinate services for groups and organizations holding meetings, conferences and other events on hotel grounds.
• Assign banquet/meeting rooms based on the needs of clients.
• Establish rapport with meeting planners while promoting hotel facilities and services.
• Conduct site inspections.
• Plan and conduct pre & post convention meetings with clients and applicable departments
• Finalize the program/agenda with the client and check all scheduled function

New York, NY, US

• Qualified all incoming group sales leads by assigning dates and space and researching background information.
• Managed lead platforms such as; Cvent, DestinationDC, Krisam, Starcite, and MeetingBroker.
• Property gatekeeper for NewMarket Delphi. Oversaw the Delphi system upgrade. Successfully merged over 2,000 duplicate accounts, corrected over 1,000 bookings and accounts with errors, and created numerous Delphi Market.
• Managed all citywide convention leads. Presenting all citywide convention leads in the daily business review, submitted proposals to the convention bureau, notified the team of the status of the citywide conventions.
• Assisted Sales Managers as needed with drafting contracts, conducting sites, and creating sales proposals.

Bethesda, Maryland, US

• Executive Committee Manager
• Develop plan of action to increase guest experience index /Respond to all Guest Comments through GEI
• Starwood Preferred Guest Champion- Oversee SPG Program.
• Oversee full operation of Hotel Gift Shop.
• Oversee Purchasing for Front Office in compliance with annual budget
• Analyze business forecasts and schedule accordingly for Front Office Department

New York, New York, US

• Previous Positions Held: Front Office Supervisor, Assistant Front Office Manager, Opera Key Operator
• Two nominations for Employee of the Month 2007
• Two nominations for Manager of the Quarter 2008 & 2009
• Recipient of Manager of the 3rd Quarter 2009; Recipient of Loews Legacy Award for Manager of the year 2009
• Cross Trained: Housekeeping, and Banquets.
• Oversee Purchasing for Front Office in compliance with annual budget

Columbia, Maryland, US

Bachelor'S Degree, Meeting And Event Planning

H.S. Diploma, All