Bryan Benitez Email & Phone Number

Los Angeles, CA, US

Hawthorne, California, US

- Create, organize, and manage product data accurately across frontend and backend web.- Engage with customers via social media channels to maintain a grasp on customer demand for Tesla mods.- Provide website experience input that leans into enhancing the online shopping experience through audit findings.- Write compelling content that implements SEO best.

As the founder of Caffeinated Media, I am freelancing my skills to clients who want to build their brands. I have helped clients like local Los Angeles city organizations that do not have a digital presence established. Working with the clients, I manage the execution of marketing campaigns, paid advertising, community events, and art exhibits on social.

San Francisco, CA, US

- Develop the social media customer care strategy Wish provides on Facebook, Instagram, and Twitter- Partner with our Social Media Agent team to manage our App reputation via the iOS App Store and Google- Monitor customer support performance on social channels to recognize trends and drive improvements to internal processes and reporting structure.

San Francisco, CA, US

- Build deep and extensive knowledge on Wish products, with special focus on those that most directly impact our customer base- Manage and drive the readiness of the Customer Support Operations Team by working closely with the Training and Vendor Specialists, ensuring that all workflows, tools, and content are ready for new or updated features - Manage and.

San Francisco, California, US

- Coordinated with the Product Management, Product Strategy, and Supply Chain team to ensure product, collection pages, and website content are created, tested and scheduled for global releases- Updated and maintained the product catalog across our 6 global websites - Identified customer feedback trends that aimed to improve the website content and.

San Francisco, California, US

- Became familiar with our digital product catalog and offered technical help to the Associate Product Manager - Built rapport with the New Zealand warehouse to identify solutions that decreased customer returns- Maintained a high customer satisfaction rating and contributed to the team’s Net Promoter Score- Worked with a coworker to create a bulk ordering.

San Francisco, California, US

- Delivered world class customer support via multiple contact channels (SMS, Email, Live Chat, Phone)- Engaged with customers and take feedback on product and other aspects of our business to improve the company- Proactively identified areas of opportunity for Allbirds customer experience- Maintained awareness of trends and patterns in customer.

Mountain View, California, US

San Francisco, California, US

- Scheduled, created, and delivered presentations to potential clients that needed digital web solutions- Developed an ongoing relationship with clients to increase the lifetime value of their business- Studied the technical knowledge of the web development to later apply it to my client consultations- Assisted in the project management of multiple web.

Denver, Colorado, US

- Engaged with small business owners via door to door and encouraged them to use our website to post their job listings - Answered any inquiries about what Localwise is and it's involvement with the East Bay + SF job market- Tracked our door to door routes to ensure that all feedback and data is shared with the CEO

- Proactively identified areas of opportunity for community involvement amongst Revolights enthusiasts