Bryan Custer Email & Phone Number

Holly Springs, NC, US

Morrisville, North Carolina, United States

I manage the in-house creative team that produces the content published to Lenovo's global corporate social media channels. This includes the development of our digital branding guidelines and the ideation + art direction of video, 3D/2D animation, and other still/photographic content.I also lead our social media activation at global strategic events (Tech.

Morrisville, North Carolina, United States

I was responsible for leading the global social media team's alignment with all internal product/campaign managers throughout the year. I consulted on and/or creatively lead various campaigns by providing various levels of support: creative, paid, and community management, etc.I also lead our social media strategy and activation at global strategic events.

Morrisville, North Carolina, United States

• I consulted and/or creatively lead various Business Unit campaigns internally and with external agencies (creative, paid, and community management, etc.) through various levels of support.Highlights:
• Socially lead multiple marketing campaigns that have won top Industry awards such as: The Webby Awards (Yoga - For All of Us Fridays), The Shorty Awards (ThinkPad - Reshape Your Realities), and The Sabre Awards (Lenovo.
• Lead social centric Diversity and Inclusion efforts during Pride Month, by collaborating with employee resource groups and across business units.
• Cross functionally sync with internal teams to align on corporate social media COE best practices and to provide hands on assistance for evergreen social media efforts. (Global corporate and BU specific handles.)
• Company Awards: 2020-2021 SVP Team Excellence Award, IDG Marketing Q1FY21 Team Excellence Award

Morrisville, NC

• I was responsible for globally continuing the social conversation about our brand by developing relationships that inspire and engage our fans.Highlights:
• Built and on-boarded Lenovo's global social media brand engagement program from scratch. This involved tool usage, best practice documentation, training and alignment across the globe.
• Helped shape our brand's tone of voice through banter and positive community outreach with fans, advocates and influencers.
• Lead efforts to amplify and enhance usage/adoption of tools such as Sprinklr, Proofpoint, etc.
• Functioned as a liaison between different organizations within Lenovo and external vendors.
• Lead onsite community/influencer activations at global industry events such as CES, IFA, and MWC by collaborating with our broader marketing teams and creative agencies, as well as project managed various other social.

Morrisville, NC

I administrated the NA social media support team's tools (Sprinklr, Social Studio, Radian 6, etc.) and social platforms, as well as leading efforts to identify key issues by monitoring trending topics and regularly generating/analyzing reports. This role also encompassed direct social community and order management responsibilities. As well as part-time.

Morrisville, NC

As a customer support specialist, I assisted Lenovo customers with post sales operations via phone and email. I processed returns, replacements, and cancellations of products ordered through our website and inbound sales department.

Raleigh, NC

Provided technical support advisement over the phone for all Apple CPU devices and software. I also provided quality assurance of other agents by review/coaching of recorded calls and trained new advisors.

The Streets At Southpoint – Durham, NC

I was regularly responsible for managing the cash register, fitting room, answering phones, training of new employees and greeting.

Graphic Design

Associate’S Degree, Liberal Arts And Sciences/Liberal Studies