ADVANCED AUTO PARTS, (CARQUEST), San Diego, CA• Provide operational oversight for 13 retail/wholesale locations throughout southern California for largest retailer of automotive replacement parts and accessories achieving over $14M in annual district sales.• Recruit and manage the performance of individual store managers including training, mentorship and supporting advancement opportunities. • Oversee stores’ performances, perform process and inventory audits and analyses, identify negative trends and histories, and implement mitigation remedies.• Ensure store managers and team compliance with brand standards, excellence in customer services, accurate product education, and visual merchandising that improves the customer experience. • Develop individual store performance goals; provide guidance on labor cost controls and improved scheduling, and ensure the proper mix of full-time and part-time team members.• Report to VP of operations, prepare quarterly profit and loss senior level presentations, and ensure alignment with evolving corporate priorities.• Ensure store and team members’ compliance with all corporate safety policies and OSHA regulations.Achievements:• Achieved $14.1M in district sales in 2018 through improved visual merchandising, program implementation and excellent customer service standards including electronic catalogue lookup, POS displays, and accurate parts inventory/identification. • Implemented wholesale driver risk mitigation program successfully reducing vehicle accident costs $67K year-to-date over previous year with zero workman compensation claims.• Successfully trained Store Managers mentoring successful District Manager and Field Risk Mitigation Manager candidates.• Reduced store shrinkage through deployment of improved shrink and inventory controls, improved reporting methodologies, and retraining on practices.• Consistently a top performer in overtime control and payroll management to budget.

Automotive Parts Tire Sales and Service • Profit Optimization • Personnel DevelopmentMore than 15 years of regional and district manager experience in an automotive retail environment. A proven track record of achieving positive results in sales, personnel development and store appearance. Ability to select and develop effective sales and service team and create a positive selling environment which motivates retail stores associates to excel. Analytical expense and cost control measures has reduced expenses as much as 20% in one year. Expert vendor and customer relationship manager who has established a reputation of integrity. PROFESSIONAL EXPERIENCECSK Auto, Inc., Phoenix, Arizona, 1/1993 to 11/2008Director of Operations, Proshop Sales 1/2007 to 11/2008• Responsible for $285 million in automotive parts sales in a 1400 store retail chain.• Mentored regional and district managers and sales managers; troubleshoot, follow up and resolve any problems or issues experienced in the stores or field.• Review current policies and procedures to identify areas of improvement; create and communicate new policies to 1,400+ store locations. • Travel nationwide to meet with key accounts and further business relationships; negotiate with vendors and suppliers to create and coordinate incentive programs for sales team.

Area and Store Manager 6/1985 to 6/1992Responsible for full-line automotive repair sales and service facility. Managed three Store and Service Managers, 15 Automotive Technicians and three Inside Sales Associates. First Store Manager in Denver Region to attain a perfect audit score. Service Manager and Automotive Technician 7/1981 to 6/1984Consistently met sales objectives in Tires and Service for a full-line automotive repair and service facility.